Relationship Banker - Worcester, MA area

Bank of America; Shrewsbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in financial services is seeking a Relationship Banker in Shrewsbury. This role focuses on engaging clients, assisting with transactions, and providing tailored financial solutions. Ideal candidates are enthusiastic and adaptable, with a strong emphasis on building client relationships. Join to enhance financial lives through effective communication and problem-solving.

Qualifications

• Enthusiastic, motivated self-starter with strong work ethic.
• Experience in financial services and cash handling.
• Confident communicator and relationship builder.

Responsibilities

• Engaging clients in the lobby and assisting with transactions.
• Accurate processing of cash transactions and understanding clients' financial needs.
• Manage appointments and improve client experience.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Effective Communication

Problem Solving

Account and Relationship Management

Client Solutions Advisory

Business Development and Pipeline Management

Prospecting and Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's or relevant Associate’s Degree

Job description

Relationship Banker - Worcester, MA area, Shrewsbury

Client: Bank of America

Location: Shrewsbury, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

7ed81ba92818

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATMs. Key responsibilities include accurately processing cash transactions and having in-depth conversations to understand clients' financial and life priorities, connecting them to suitable solutions.

Responsibilities include:

• Executing the bank's risk culture and striving for operational excellence
• Building relationships to meet financial needs
• Following established processes and adhering to laws and regulations
• Growing business knowledge and network through partnerships
• Managing traffic, appointments, and outbound calls
• Driving the client experience
• Managing cash responsibilities

Required Qualifications:

• Enthusiastic, motivated self-starter with a strong work ethic
• Effective collaborator and relationship builder
• Passionate about improving clients’ financial lives
• Confident in identifying solutions and engaging clients
• Effective communicator and adaptable to new technologies
• Capable of educating clients on self-service banking
• Strong problem-solving skills
• Adherence to processes and regulations
• Time management skills
• Flexible to work weekends and extended hours

Desired Qualifications:

• Experience in financial services and product knowledge
• Sales experience with goals in a salary plus incentive environment
• Cash handling experience
• Bachelor's or relevant Associate’s Degree

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Effective Communication
• Problem Solving
• Account and Relationship Management
• Client Solutions Advisory
• Business Development and Pipeline Management
• Prospecting and Referral Management

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40