Relationship Banker - South Braintree Financial Center

Bank of America; Braintree; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial institution is seeking a Relationship Banker for its South Braintree Financial Center. This role focuses on engaging clients in the lobby, processing transactions, and ensuring client education on banking services. Ideal candidates will possess strong communication skills, adaptability, and a client-centric mindset.

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic.
• Effective collaborator, capable of building strong relationships.
• Confident in educating clients on self-service banking transactions.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Enhance the client experience.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communication

Problem Solving

Account Management

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Relationship Banker - South Braintree Financial Center, Braintree

Client:

Bank of America

Location:

Braintree, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

36f6fd8b6a4a

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Description: This role involves engaging clients in the lobby to educate and assist with transactions via self-service resources such as mobile banking, online banking, or ATM. Key responsibilities include processing cash transactions accurately and efficiently. The job also entails having in-depth conversations with clients to understand their financial and life priorities and connecting them to suitable solutions to meet their financial goals.

Responsibilities:

1. Execute the bank's risk culture and strive for operational excellence.
2. Build relationships with clients to meet their financial needs.
3. Follow established processes and guidelines, adhering to all laws and regulations.
4. Expand business knowledge by partnering with experts in small business, lending, and investments.
5. Manage traffic, appointments, and outbound calls effectively.
6. Enhance the client experience.
7. Manage cash responsibilities.

Required Qualifications:

• Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset.
• Effective collaborator, capable of building strong relationships.
• Passionate and committed to improving clients’ financial lives.
• Confident in identifying solutions based on client needs.
• Effective communicator, comfortable engaging with all clients.
• Ability to learn and adapt to new information and technologies.
• Confident in educating clients on self-service banking transactions.
• Strong critical thinking and problem-solving skills.
• Adherence to established processes and legal regulations.
• Efficient time and capacity management.
• Results-focused with client best interests in mind.
• Flexible to work weekends and extended hours as needed.

Desired Qualifications:

• Experience in financial services and knowledge of industry products.
• At least one year of successful sales experience with sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or relevant Associate’s Degree (e.g., business management, finance).

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communication
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40