Relationship Banker - Holbrook Union Avenue

Bank of America; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global financial institution seeks a Relationship Banker in Ipswich to engage clients and assist with transactions. This role requires strong communication, relationship-building skills, and a client-focused approach. The ideal candidate will possess a high school diploma and be adaptable to new technologies. This position offers a competitive hourly wage of $24.00 - $26.27 and benefits.

Benefits

Paid time off

Industry-leading benefits

Qualifications

• Strong work ethic and results-oriented mindset.
• Effective collaborator with relationship-building skills.
• Excellent communication and client engagement skills.

Responsibilities

• Engage clients in the lobby to assist with transactions.
• Execute the bank's risk culture and drive operational excellence.
• Build strong client relationships to meet their financial needs.

Skills

Adaptability

Customer Focus

Oral Communication

Problem Solving

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree or relevant Associate’s Degree

Job description

Relationship Banker - Holbrook Union Avenue, Ipswich

Client:

Bank of America

Location:

Holbrook, NY, United States

Job Category:

Other

EU work permit required:

Yes

Job Reference:

aa58ba9d4073

Expiry Date:

26.09.2025

Job Description:

This role involves engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM. Key responsibilities include processing cash transactions accurately and efficiently, and having in-depth conversations with clients to understand their financial and life priorities, connecting them to suitable financial solutions.

Responsibilities:

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines to ensure compliance with laws and regulations.
• Partner with experts in small business, lending, and investments to grow business knowledge and network.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Required Qualifications:

• Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset.
• Effective collaborator with strong relationship-building skills.
• Passionate about improving clients’ financial lives.
• Confident in identifying solutions based on client needs.
• Excellent communication skills and comfortable engaging with clients.
• Ability to learn and adapt to new information and technologies.
• Confident in educating clients on self-service banking options.
• Strong critical thinking and problem-solving skills.
• Adherence to processes and legal regulations.
• Efficient time and capacity management.
• Flexible to work weekends and extended hours as needed.

Desired Qualifications:

• Experience in financial services, with knowledge of industry products and solutions.
• At least one year of successful sales experience with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s Degree or relevant Associate’s Degree (e.g., business management, finance).

Skills:

• Adaptability, Business Acumen, Customer Focus, Oral Communication, Problem Solving, Account Management, Client Experience Branding, Client Management, Client Solutions Advisory, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Identification, Referral Management

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency:

Pay range $24.00 - $26.27 hourly, based on experience, education, and skills. This role offers a fixed salary and benefits, not incentive-based.

Benefits:

Benefits-eligible role with industry-leading benefits, paid time off, and resources to support employees and community contributions.