Relationship Banker - Hampton Financial Center

Bank of America; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major financial institution in Hampton is seeking a Relationship Banker who will engage clients in the lobby, assisting them with transactions through various self-service resources. Responsibilities include building and managing client relationships, enhancing overall client experience, and accurately processing cash transactions. Enthusiastic individuals with strong communication skills and a passion for improving clients' financial lives are encouraged to apply.

Qualifications

• Strong work ethic and results focus.
• Collaborative with relationship-building skills.
• Confident in identifying solutions based on client needs.
• Effective communicator, comfortable engaging clients.
• Quick learner, adaptable to new information and technology.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, adhering to laws and regulations.
• Manage traffic, appointments, and outbound calls effectively.
• Enhance the client experience.

Skills

Adaptability

Customer Focus

Communication

Problem Solving

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Relationship Banker - Hampton Financial Center, Hampton

Client:

Bank of America

Location:

Hampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

98d0070256d7

Job Views:

23

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Description: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATMs. Responsibilities include accurately processing cash transactions and having in-depth conversations with clients to understand their financial and life priorities, connecting them to suitable solutions.

Responsibilities:

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, adhering to laws and regulations.
• Expand business knowledge by partnering with experts in small business, lending, and investments.
• Manage traffic, appointments, and outbound calls effectively.
• Enhance the client experience.
• Manage cash responsibilities.

Required Qualifications:

• Enthusiastic, motivated self-starter with a strong work ethic and results focus.
• Collaborative, with strong relationship-building skills.
• Passionate about improving clients’ financial lives.
• Confident in identifying solutions based on client needs.
• Effective communicator, comfortable engaging clients.
• Quick learner, adaptable to new information and technology.
• Confident in educating clients on self-service banking.
• Strong critical thinking and problem-solving skills.
• Adheres to processes and regulations.
• Efficient time and capacity management.
• Results-oriented, acting in clients' best interests.
• Flexible to work weekends or extended hours as needed.

Desired Qualifications:

• Experience in financial services and knowledge of industry products.
• Sales experience with individual goals.
• Cash handling experience.
• Bachelor's or relevant Associate’s Degree.

Skills:

• Adaptability, Business Acumen, Customer Focus, Communication, Problem Solving, Account Management, Client Experience, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Management.

Minimum Education:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40