Relationship Banker - Columbia Market

Bank of America; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial institution is seeking a motivated Relationship Banker for its Columbia Market in London. In this role, you will engage clients in the lobby, helping them with transactions through self-service options like mobile banking and ATMs, and closely manage their financial needs through personalized service. This position requires a strong work ethic and excellent communication skills, especially in building client relationships. Your success in sales and ability to adapt in a fast-paced environment will be crucial in delivering outstanding client experiences.

Qualifications

• One year of demonstrated successful sales experience in a salary plus incentive environment.
• Six months of cash handling experience.
• Knowledge of financial services industry products and solutions.

Responsibilities

• Engaging clients and processing cash transactions.
• Building relationships with clients to meet financial needs.
• Adhering to laws and regulations while managing financial center traffic.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Relationship Building

Business Development

Education

Bachelor's Degree or Associate’s Degree in business management, business administration or finance

High School Diploma / GED

Job description

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Relationship Banker - Columbia Market, London

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Client:

Bank of America

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

732c250bc994

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Description

:

Description

:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence

• Builds relationships with clients to meet financial needs

• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

• Grows business knowledge and network by partnering with experts in small business, lending, and investments

• Manages financial center traffic, appointments, and outbound calls effectively

• Drives the client experience

• Manages cash responsibilities

Required Qualifications:

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Is confident in identifying solutions for new and existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)

Applies strong critical thinking and problem-solving skills to meet clients' needs

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

Experience in financial services and knowledge of financial services industry, products and solutions

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

Six months of cash handling experience

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Skills:

• Adaptability

• Business Acumen

• Customer and Client Focus

• Oral Communications

• Problem Solving

• Account Management

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Relationship Building

• Business Development

• Pipeline Management

• Prospecting

• Referral Identification

• Referral Management

Minimum Education Requirement:

• High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40