Relationship Associate - C12 - LONDON

11037 Citibank, N.A. United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Relationship Associate in London to enhance client relationships and support credit allocation strategies. This role involves working closely with various teams to ensure credit requirements are met and assist clients with their banking needs, while providing significant exposure to Citi’s operations and products.

Qualifications

• Baccalauréat en finance ou domaine lié.
• Connaissance des produits Citi (gestion de trésorerie, garde, marchés) préférée.
• Compétences de base en crédit.

Responsibilities

• Développer et maintenir une compréhension institutionnelle des clients.
• Coordonner le processus d'allocation de crédit global pour les clients.
• Assurer la conformité avec les politiques AML et Compliance.

Skills

Client focused

Analytical

Negotiation

Organizational

Communication

Education

Bachelor’s degree in Finance or closely related areas of Business Administration

Tools

Citi products knowledge

Job description

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Relationship Associate - C12 - LONDON, London

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Client:

11037 Citibank, N.A. United Kingdom

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bd66b85b012e

Job Views:

4

Posted:

15.06.2025

Expiry Date:

30.07.2025

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Job Description:

Support account strategies by developing an institutional understanding of the client and help build an efficient, productive and strong relationship.

Develop and maintain a working knowledge of Citi’s products and how they relate to our client’s credit allocation, implementation and ongoing management.

Develop relationships with clients and assist with routine credit queries, confirmation of support, problem escalation. Assist clients in navigating Citi’s vast network.

Co-ordinate the global credit allocation process for clients, working with the GNB Network, Product Partners, ICM, Risk and Credit Risk management Services (CRMS) to facilitate credit approval requests.

Develop a thorough understanding of the Wholesale Credit Risk (WCR) policy, ensuring that all credit requests are processed within policy requirements.

Develop a thorough understanding of Citi’s AML and Compliance policies and procedures, ensuring timely approval and completion of key deliverables.

Key Responsibilities

• Work closely with the Banking team to support the broad range of client needs.
• Work in partnership with Products teams to ensure credit requirements are met and provide relevant support
• Act as an escalation point for clients and liaising with internal teams where required to ensure Operations and Product are taking the appropriate steps and responsibility to resolve items raised by the clients. Escalate internally when required
• Support the co-ordination and execution of day-to-day credit requests from the GNB Network/ Product partners.
• Close co-ordination with CRMS and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under WCR
• Assist in the preparation of client Support Discussions. Ensure that necessary Business & Risk approvals have been obtained and that the Support Discussion workflow is lodged in Citi Risk Approvals, or where applicable, necessary deferral is put in place
• Liaise with client to affirm Head Office support for any new credit requests, ensuring required support documentation ( Guarantees; Letter of Comfort) are lodged with DCU, and that all requirements under Citi’s support policy are met
• Ensures client portfolio has correct marketing hierarchy and legal structure reported in the appropriate systems and assists in maintenance of same
• Prepare facility; exposure and relationship data as requested by bankers. At annual review time, co-ordinate with the GNB network to review global facilities, and help make recommendations for potential changes/reductions
• Work in partnership with Trade Implementations for the issuance and associated documentation for Guarantees/LCs
• Work closely with Product Partners; GNB network; CRMS to ensure timely resolution of data exceptions (facility excess or unmatched transactions)
• Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data clean-up exercises, making the necessary facility adjustments where appropriate
• Close co-ordination with Operations, AML and ICG Partners on KYC creation and renewal process, with focus on supporting the firm’s goal of achieving its KYC deliverables.

Development Value

This role will allow an individual to develop a good understanding of our client’s organization, and banking needs. It will also provide client facing exposure when dealing with their BAU credit requirements.

The role will provide a thorough understanding of Citi’s products, risk and controls. It will also provide the opportunity for cross product exposure and expansion of network across Citi branches around the globe.

Requirements

• Bachelor’s degree in Finance or closely related areas of Business Administration
• Citi products (cash management/custody/Markets) knowledge is preferable
• Basic credit skills
• Proven ability to learn and exert sound judgement
• Client focused and results oriented
• Consistently demonstrate follow-up and organizational skills
• Excellent verbal and written communication ability
• Proven planning, negotiation and analytical experience
• Professional attitude

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Banking

Support account strategies by developing an institutional understanding of the client and help build an efficient, productive and strong relationship.

Develop and maintain a working knowledge of Citi’s products and how they relate to our client’s credit allocation, implementation and ongoing management.

Develop relationships with clients and assist with routine credit queries, confirmation of support, problem escalation. Assist clients in navigating Citi’s vast network.

Co-ordinate the global credit allocation process for clients, working with the GNB Network, Product Partners, ICM, Risk and Credit Risk management Services (CRMS) to facilitate credit approval requests.

Develop a thorough understanding of the Wholesale Credit Risk (WCR) policy, ensuring that all credit requests are processed within policy requirements.

Develop a thorough understanding of Citi’s AML and Compliance policies and procedures, ensuring timely approval and completion of key deliverables.

Key Responsibilities

Work closely with the Banking team to support the broad range of client needs.

Work in partnership with Products teams to ensure credit requirements are met and provide relevant support

Act as an escalation point for clients and liaising with internal teams where required to ensure Operations and Product are taking the appropriate steps and responsibility to resolve items raised by the clients. Escalate internally when required

Support the co-ordination and execution of day-to-day credit requests from the GNB Network/ Product partners.

Close co-ordination with CRMS and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under WCR

Assist in the preparation of client Support Discussions. Ensure that necessary Business & Risk approvals have been obtained and that the Support Discussion workflow is lodged in Citi Risk Approvals, or where applicable, necessary deferral is put in place

Liaise with client to affirm Head Office support for any new credit requests, ensuring required support documentation ( Guarantees; Letter of Comfort) are lodged with DCU, and that all requirements under Citi’s support policy are met

Ensures client portfolio has correct marketing hierarchy and legal structure reported in the appropriate systems and assists in maintenance of same

Prepare facility; exposure and relationship data as requested by bankers. At annual review time, co-ordinate with the GNB network to review global facilities, and help make recommendations for potential changes/reductions

Work in partnership with Trade Implementations for the issuance and associated documentation for Guarantees/LCs

Work closely with Product Partners; GNB network; CRMS to ensure timely resolution of data exceptions (facility excess or unmatched transactions)

Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data clean-up exercises, making the necessary facility adjustments where appropriate

Close co-ordination with Operations, AML and ICG Partners on KYC creation and renewal process, with focus on supporting the firm’s goal of achieving its KYC deliverables.

Development Value

This role will allow an individual to develop a good understanding of our client’s organization, and banking needs. It will also provide client facing exposure when dealing with their BAU credit requirements.

The role will provide a thorough understanding of Citi’s products, risk and controls. It will also provide the opportunity for cross product exposure and expansion of network across Citi branches around the globe.

Requirements

Bachelor’s degree in Finance or closely related areas of Business Administration

Citi products (cash management/custody/Markets) knowledge is preferable

Basic credit skills

Proven ability to learn and exert sound judgement

Client focused and results oriented

Consistently demonstrate follow-up and organizational skills

Excellent verbal and written communication ability

Proven planning, negotiation and analytical experience

Professional attitude

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Banking

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Job Family:

Corporate Banking

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Time Type:

Full time

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