Relational Support Practitioner

New Start

Liverpool

On-site

GBP 21,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

3 days on 3 days off shift

Contributory pension

225 hours annual leave rising to 306

Learning and development up to Level 5

Medicash enrolment on probation

Job summary

New Start is a family-run, not-for-profit organisation delivering residential and supported accommodation services for vulnerable groups across Merseyside. We seek a Relational Support Practitioner to join our Step-down recovery service in Liverpool, supporting residents and helping maintain a safe, therapeutic environment.

The role operates on a 3-days on, 3-days off shift (40.25 hours/week) within a trauma-informed, psychologically informed framework, with opportunities for learning and career

Qualifications

Experience supporting individuals in abstinence-based, recovery settings.
Ability to record case notes, support plans and risk assessments.
Desirable: experience with homelessness and housing challenges.

Responsibilities

Promote and facilitate therapeutic support in an abstinence-based setting.
Support service users to achieve goals defined in their recovery plan.
Encourage engagement with specialist agencies and services such as primary care and mental health services.
Foster group living environments that empower recovery communities.
Organize meetings and reviews including statutory case conferences and appointments.
Promote on-site engagement activities and personal development.

Skills

People skills

Recovery support

Health & safety

Education

NVQ Level 3 in Housing/Health and Social Care

Tools

IMS

Mainstay

Capita systems

Job description

Relational Support Practitioner

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. The services we provide aim to enhance lives by offering good quality homes and structured support; encouraging clients to achieve independence and engage in constructive opportunities which will enable them to live a more fulfilled and enriched existence.

Have you had experience working in treatment and recovery services? Do you hold the necessary people skills to confidently support people in a 24/7 accommodation-based recovery service. Would a 3-days on, 3 days off shift pattern suit your employment availability? If so, then we have a fantastic vacancy opportunity for a Relational Support Practitioner to work at our second stage recovery Step-down service in Liverpool.

The Step-down service forms part of Liverpool’s Recovery Pathway (RISE), the city’s treatment and recovery services offer. Sitting at the end of the pathway the service offers 18 weeks of recovery support that has followed on from a prior 18 weeks of treatment/rehabilitation support at the adjacent site next door - delivered by our RISE partners YMCA Together. The two sites work in collaboration to deliver a bespoke and modernised treatment/recovery offer via programs and frameworks that are trauma aware and psychologically informed. Each site benefits from high spec accommodation that provides environments that are safe and secure in which clients can positively thrive whilst moving through their recovery journey…with the goal of greater independence and a more permanent housing solution in sight.

The successful candidate’s role will focus upon supporting vulnerable males and females who live at the Step-down service alongside managing the building and ensuring the site remains safe.

What we have to offer:

A competitive Salary - £(phone number removed)

A 3 days on 3 days off shift pattern (40.25 hours per week)

A contributory pension scheme

225 Hours Annual Leave rising to 306 with length of service

A range of learning and development opportunities up to and including Level 5

Complimentary Medicash enrolment upon successful completion of probation

Main responsibilities as a Relational Support Practitioner will include:

To promote / facilitate therapeutic support to service users in an abstinence-based setting.

To support service users to achieve their goals and targets as defined / agreed within their recovery plan.

To support service users to maintain contact and/or engage with specialist agencies such as primary care and mental health services, DWP etc.)

To encourage supportive group-living environments that empowers service users to participate in and feel part of the recovery community.

To support positive recreational time for service users; promoting and empowering involvement in accessing on-site and external activities.

To empower service users to work towards their future hopes and aspirations as part of their plan for a positive and sustainable future.

To support the pathways referral and assessment processes.

To facilitate service user inductions, including agreement on a person-centred recovery / support plan and thorough risk assessment.

To organise relevant meetings and reviews including statutory case conferences, probation appointments, interagency and or any other meetings relating to service users.

To promote/support/facilitate on-site engagement activities to develop individual support programmes that address specific needs including educational, social, emotional and physical health.

Accompanying service users (when necessary) to a range of services and activities internally and externally, to enable them to build confidence and increased self-esteem.