Reinsurance Claims Manager

Hiscox; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A dynamic company is seeking a Reinsurance Claims Manager to lead a top-tier team within their Reinsurance claims unit in London. The role involves driving strategic initiatives and managing complex claims while collaborating with leadership teams. Ideal candidates will possess strong claims management experience, exceptional leadership skills, and the ability to navigate legal challenges. This position is key in delivering superior service to clients and requires a proactive, results-driven individual ready to elevate the organization's goals.

Benefits

Flexible Working

Employee Benefits

Qualifications

• Significant experience in the London Lloyds Insurance market.
• Proven track record in a claims leadership role.

Responsibilities

• Leading a team of claims professionals.
• Coordinating claims reserving and reporting.
• Ensuring alignment between Claims and Underwriting teams.

Skills

People Management

Operational Skills

Claims Legal Experience

Commercial Judgment

Stakeholder Influence

Education

ACII Qualified or Equivalent

Job description

Reinsurance Claims Manager page is loaded

Reinsurance Claims Manager

Apply locations UK, London time type Full time posted on Posted 3 Days Ago job requisition id R0017855

Job Type:

Permanent

Build a brilliant future with Hiscox

The Role

The successful candidate will lead a team of specialist market leading claims adjusters in the Hiscox Reinsurance claims team dealing with claims arising out of the Reinsurance Business Unit which consists of business written in both London and Bermuda. This person will also work closely with both the Reinsurance Leadership Team and Group Claims Leadership Team.

We are looking for a high calibre claims manager possessing strong, strategic leadership skills and established technical abilities. Prior claims management in the London Market and technical reinsurance knowledge is a prerequisite. Sound commercial and intellectual skills are also required to lead and direct a broad range of technical and legal challenges; specifically, the candidate must be able to demonstrate an ability to manage complex technical and legal issues and be able to make sound decisions and/or report to very senior management within Hiscox.

What you’ll be doing in the role

• Leading, motivating and developing a market leading team of high performing and specialist claims professionals.
• Ensuring the Claims, Underwriting and Actuarial teams are fully aligned on claims reserving decisions.
• Ensuring the claims offering and underwriting intentions are fully aligned.
• Serve as an experienced point of reference for your claims team adding insight, a second pair of eyes and authority where necessary.
• Contributing to the strategic development of the Reinsurance claims team in line with our core Claims strategy and vision.
• Monitoring the development of key reporting metrics and responding accordingly.
• Co-ordinating monthly and quarterly reserving meetings including Cat, Margin and IBNR processes.
• Internal reporting regarding the claims portfolio and large losses to senior management.
• Promoting and delivering a continuous improvement culture within the Claims function to deliver a superior service to our policyholders.
• Managing experts and third party service providers to ensure a high level of service.
• Representing the Claims function in front of brokers and policyholders.

The Candidate

• Significant people management and leadership experience.
• Strong operational skills, including both business process and systems.
• Strong claims legal experience and an ability to analyse legal issues in different jurisdictions.
• Ability to exercise sound commercial judgment.
• Demonstrable experience of leading a team in a constantly changing and fast paced environment.
• Possess a high degree of confidence and maturity with the ability to influence stakeholders across all levels, including senior management.
• Ability to translate strategic thinking into tangible plans and delivery to drive the business to achieve its agreed goals
• Good financial acumen and intuition, with an ability to handle large and complex issues and data.
• Highly results driven, with the energy and determination to succeed in an environment where the pace and quality of response and leadership is critical to success.

• Nice to have - a qualified lawyer, ACII qualified or equivalent qualifications/experience together with Bermuda experience.

Our must haves

• Significant experience in the London Lloyds Insurance market.
• Proven track record and experience in claims leadership role.

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Flexible working at Hiscox

Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Work with amazing people and be part of a unique culture

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About us

We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.