Reigate Assistant Store Manager

TN United Kingdom; Reigate; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join an innovative company that values style and positivity! As an Assistant Store Manager, you will play a crucial role in creating a fun and inspiring atmosphere while driving sales and managing costs. This position offers an exciting opportunity to lead a dedicated team, ensuring exceptional customer service and maintaining high standards in line with the brand's values. With a commitment to equality and inclusion, you will help foster a workplace where everyone can thrive. If you're passionate about retail and eager to make a difference, this role is perfect for you!

Benefits

25 days holiday plus bank holidays

Perkbox discounts

THRIVE learning system access

Dental insurance

Pension scheme

Sick pay allowances

O2 phone discount

Eye tests contributions

Sabbatical leave

Enhanced family-friendly policies

Qualifications

• Experience in retail management and customer service.
• Ability to analyze sales data and drive profitability.

Responsibilities

• Support Store Manager in maximizing profitability and sales.
• Train and develop team members to uphold brand standards.

Skills

Customer Service Excellence

Team Leadership

Sales Analysis

Visual Merchandising

Training and Development

Education

High School Diploma

Retail Management Experience

Job description

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Reigate Assistant Store Manager, Reigate

Client: FatFace

Location: Reigate, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: 688770a97fcd

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Role: Assistant Store Manager

Location: Reigate

Job type: Permanent, Part-Time (24 hours)

Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work, now is a great time to join our journey and build your career.

Who are we? For over 30 years, we've traveled, laughed, and grown. We believe life is for living and is more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we uphold.

We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM.

Equality and inclusion isn’t just an aspiration but the standard. We promote and drive equality within our workforce to foster an inclusive environment where everyone can connect with our customers, colleagues, and communities. You will play a key role in creating a workplace free from prejudice, racism, sexism, harassment, bullying, and any form of marginalization.

Role Overview

Putting the customer at the heart of everything you do, you will support the Store Manager in managing your store to maximize profitability through the retail plan; driving sales, managing costs, and delivering our brand through visual merchandising. Creating a fun and inspiring atmosphere aligned with our brand and culture, you will support team development while maintaining high standards according to company guidelines.

Role Responsibilities

• Leading by example and demonstrating high standards of behavior to maintain brand integrity
• Driving and modeling customer service standards to exceed expectations
• Training, coaching, and developing your team, supporting appraisals and performance reviews
• Analyzing financial data and using local/industry knowledge to maximize sales and support commercial decisions
• Ensuring store operates within budget through effective scheduling, cost control, and productivity
• Planning and organizing to implement the retail plan successfully
• Communicating with Head Office to influence stock management
• Adhering to procedures related to cash, stock, health and safety, security, and loss prevention
• Executing visual merchandising standards, including sales and new season launches
• Complying with all policies, legal obligations, and GDPR confidentiality requirements
• Taking on store responsibilities in the absence of the Store Manager

Role Competencies

• Delivering excellent customer service focused on needs and satisfaction
• Aligning with the company's social and environmental mission
• Offering alternative purchasing channels to customers
• Ensuring crew are trained and aware of multichannel propositions
• Championing the company's vision and values in-store
• Providing learning and coaching opportunities for team development
• Using local knowledge to maximize sales opportunities
• Working within budget through scheduling, cost control, and productivity

Benefits of working with us

• 25 days holiday plus bank holidays
• Perkbox discounts and wellbeing content
• THRIVE learning system access from day one
• Dental insurance (employee funded)
• Pension scheme, EAP support, critical illness/death benefits
• Sick pay allowances
• O2 phone discount
• Eye tests/contributions for glasses (qualifying roles)
• Sabbatical leave in line with service
• Enhanced family-friendly policies, including maternity leave
• Refer a friend scheme