Regulatory Quality & Controls Specialist

People's Partnership; Crawley; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Pension contributions up to 14%

Volunteering days and charity payroll

Job summary

People’s Partnership is seeking a Quality, Controls & Regulatory Specialist in the Crawley area to deliver 1st line operational assurance across processes. You will conduct DE and OE testing, perform QA sampling, and participate in calibration sessions to ensure controls meet regulatory and policy requirements.

You will provide independent assurance, identify weaknesses or risks, and support teams in strengthening control maturity and overall quality, while working in a flexible, hybrid

Qualifications

• Experience in control testing with design and operating effectiveness assessments (DE/OE).
• Strong understanding of risk and control frameworks (Three Lines Model).
• Ability to execute testing with accuracy and objectivity.
• Strong analytical and data evaluation skills, including root cause analysis.
• Clear communication to summarise findings for diverse audiences.
• Awareness of assurance documentation (test scripts, walkthroughs, reports).
• High attention to detail and disciplined organisational focus.
• Experience in Financial Services; pensions knowledge beneficial but not mandatory.
• Experience working within a controls or assurance function.

Responsibilities

• Perform design effectiveness reviews across operational processes.
• Conduct operating effectiveness testing using sampling and evidence validation.
• Provide independent, evidence-based assurance across processes and identify weaknesses.
• Support control owners to strengthen control maturity and quality.

Skills

Control testing

Risk frameworks

Accuracy

Analytical skills

Communication

Assurance documentation

Attention to detail

Financial services experience

Controls function experience

Job description

People’s Partnership is seeking a Quality, Controls & Regulatory Specialist in the Crawley area to deliver 1st line operational assurance across processes. You will conduct DE and OE testing, perform QA sampling, and participate in calibration sessions to ensure controls meet regulatory and policy requirements.

You will provide independent assurance, identify weaknesses or risks, and support teams in strengthening control maturity and overall quality, while working in a flexible, hybrid