Regulatory Operations - PMO/Business Manager

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading financial services company seeks a Regulatory Operations - PMO/Business Manager in Bournemouth. This role provides strategic support to the management team, facilitating key initiatives, driving project outcomes, and managing communications. Ideal candidates possess strong project management skills and an understanding of the regulatory landscape.

Qualifications

• Ability to effectively manage multiple projects simultaneously.
• Strong analytical and organizational skills; ability to challenge organization.
• Communication skills; able to lead meetings and facilitate dialogues.

Responsibilities

• Driving key business initiatives and assisting in day-to-day activities.
• Creation and presentation of periodic non-financial information.
• Development and management of internal and external communications.

Skills

Project Management

Execution and Delivery

Analysis and Curiosity

Data Literacy

People Development

Judgement

Communication

Job description

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Regulatory Operations - PMO/Business Manager, Bournemouth

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Client:

Location:

Bournemouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4141f24def54

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Regulatory Operations is a global organisation within Payments Operations who support the Trust & Safety Product within the Payments Business as part of the Commercial & Investment Bank (CIB), and is responsible for submitting over 120k reports to Regulators annually.

As the Regulatory Operations (RO) PMO/Business Manager you will make the professional lives of theRO management team more effective through proactive, simple, consistent organizational support and leadership.

Job responsibilities

• Executive Support: driving key business initiatives, assisting in day-to-day activities: creation of objectives & accomplishments; Town hall & offsite planning; Talent reviews; Driving people agenda activities across organization, Strategic planning
• Business Reporting & Review: creation and presentation of periodic non-financial information for business/ governance review with Ops leads, front office and/or F&BM partners
• Communications: development and management of internal and external communications, .: organizational announcements; Symphony maintenance; Intranet development; Newsletters; Videos; Year-end messaging
• Metrics; Building out OKR’s (Objectives with Key Results) and ensuring the organisation is measuring what really matters and that metrics are automated in their production and easily accessible for everyone
• Strategy and Planning: with supported lead, develop and own future plan and strategy for operational support reflecting Business plans over the short to medium term and beyond
• Structural Governance Ownership: manage Business Reviews, Executive Reporting, Leadership Meetings and Offsite/planning other business events
• Focus on developing ‘Product centric’ end 2 end approach, partnering, challenging, and influencing as a matter of course

Required qualifications, capabilities, and skills

• Project Management. Ability to effectively manage multiple projects simultaneously.
• Execution and Delivery. Deep execution experience with a demonstrated ability to meet and enforce deadlines
• Analysis and Curiosity. Strong analytical and organizational skills; ability to challenge organization and understand ways of working
• Data Literacy. Data based decision making, leveraging data to support key messages, discreet use of data to maximum effect
• People Development. Strong focus on developing self and other employees with emphasis on equity
• Judgement. The ability to act independently and make proactive recommendations. The ability to work under pressure, make decisions at the right time and prioritize effectively. Willing to take advice and escalate when needed.
• Communication. Strong interpersonal and communication skills; able to lead meetings and facilitate dialogues with multiple stakeholders

Preferred qualifications, capabilities, and skills

• Knowledge of payment products and related regulatory landscape.
• Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards