Regulatory Officer 1 - West Midlands - Combined Packaging Regime - 33059

Environment Agency; Stafford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regulatory organization is seeking a Regulatory Officer to enhance recycling standards in England. This role involves ensuring businesses comply with packaging regulations, auditing, and analyzing data, both in the field and remotely. Candidates should have strong communication skills, a full UK driving license, and the ability to manage multiple demands. The position supports flexible working and involves travel across the West Midlands. Join to contribute to sustainable practices and make an impact in the community.

Qualifications

• Experience in handling challenging conversations with confidence.
• Ability to influence and build relationships in complex environments.
• Knowledge of compliance and enforcement legislation is a bonus.

Responsibilities

• Work with businesses to ensure compliance and address suspected noncompliance.
• Conduct audits both on-site and remotely.
• Produce reports and analyze data effectively.

Skills

Handling challenging conversations

Building strong relationships

Data analysis using Microsoft Office tools

Prioritization and time management

Tools

Microsoft Office

Job description

Overview

As a Regulatory Officer, you’ll play a vital role in shaping the future of recycling in England and see the impact of your work every day. Working within our Combined Packaging Regime team in Waste Markets & Shipments (WM&S), you’ll help reduce waste, improve recycling standards, and support businesses to operate more sustainably. You’ll regulate producers who place packaging on the market, ensuring they meet their legal obligations and manage their packaging waste responsibly. In this role, you’ll plan, monitor, and deliver compliance and enforcement activities that contribute to a circular economy. The work involves a balance of fieldwork and desk-based tasks, so a full UK driving licence is essential.

Responsibilities

• Work with businesses to bring them into compliance and investigate suspected noncompliance.
• Carry out audits both on-site and remotely.
• Build effective relationships with businesses and stakeholders.
• Solve technical challenges and develop practical, evidence-based solutions.
• Analyse complex data to support informed decision-making.
• Handle sensitive information with professionalism and integrity.
• Contribute to improving processes and operational guidance.
• You’ll also play a key role in incident response, with full training and support provided, as well as additional payment where applicable.
• Travel as needed across the West Midlands as part of our Packaging Producer or Material Facilities team.
• Produce accurate reports and analyse data using Microsoft Office tools.
• Prioritise effectively to manage multiple demands and deliver results.

Requirements / Qualifications

• Experience in handling challenging conversations with confidence and professionalism.
• Travel as needed across the West Midlands as part of our Packaging Producer or Material Facilities team.
• Ability to influence and build strong relationships in complex environments.
• Ability to produce accurate reports and analyse data using Microsoft Office tools.
• Ability to prioritise effectively to manage multiple demands and deliver results.
• Knowledge of compliance and enforcement legislation is a bonus, but full training will be provided.
• Full UK driving licence is essential.

We are committed to building an inclusive workforce that reflects the communities we serve. Diversity and inclusion are central to how we work—we seek it, embrace it, and live it for the benefit of our people, our communities, and the environment. Flexible working patterns, including job sharing, are welcomed. If you’re ready to use your skills to protect the environment and help shape a more sustainable future, apply now and be part of the change.

Please note, there is an expected start date of the 15th June 2026 for this role, subject to change.

Additional Information

The team is nationally focused and collaborates to improve recycling quality and ensure packaging is responsibly managed. The role involves a mix of office and homeworking with travel expected across your area and nationally, and attendance at hub days in Aqua House, Birmingham. A full UK driving licence is required. If you require further information, please consult the candidate pack or contact the recruiting manager.