Regulatory Counsel

Haven; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading holiday brand as a Regulatory Counsel, responsible for shaping regulatory practices and ensuring compliance with legal obligations. This role offers the chance to work closely with senior stakeholders and lead a regulatory team in a hybrid working environment.

Benefits

Holiday allowance that rises with service plus a 'Holiday Buy Scheme'

Annual bonus

20% discount on holidays for family and friends

Comprehensive wellbeing support

Access to the Bourne Leisure corporate box at the O2 Arena

Exclusive discounts with corporate partners

Learning and Development opportunities

Enhanced family friendly policies and pay

Qualifications

• Qualified solicitor with regulatory expertise, ideally in FCA/consumer credit.
• Proven in-house or private practice experience in financial services or consumer credit.
• Strong knowledge of legal and regulatory frameworks.

Responsibilities

• Act as lead advisor on all regulatory matters, including FCA and Gambling Commission compliance.
• Provide strategic and practical legal guidance to senior stakeholders.
• Oversee compliance and governance processes.

Skills

Regulatory expertise

Problem-solving

Analytical skills

Communication skills

Leadership

Education

Qualified solicitor (England & Wales)

Job description

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Regulatory Counsel
Hemel Hempstead (Hybrid – 50% Office / 50% Remote)


Permanent | Full-Time
Annual salary + bonus and benefits


Join us as a Regulatory Counsel and help shape the regulatory future of one of the UK’s leading holiday brands!


At Haven, we’re on an exciting journey of transformation and growth—and we’re looking for a talented Regulatory Counsel to play a key role in supporting our legal and compliance function. Reporting to the General Legal Counsel, you’ll be the go-to expert on all things regulatory, providing sound legal advice ensuring that the business conducts itself in accordance with all legal and regulatory obligations, including those required by statute, its regulators, the FCA and the Gambling Commission. This is a brilliant opportunity to influence at a senior level and help drive ethical and compliant business practices across Haven.


Your Opportunity:
Act as lead advisor to the business on all regulatory matters, including FCA and Gambling Commission compliance
Provide strategic and practical legal guidance to senior stakeholders, including the Executive team and board
Oversee compliance and governance processes, ensuring alignment with legal and regulatory obligations
Advise on consumer credit, financial promotions, and corporate legal issues
Support the administration and compliance of the Guernsey insurance captive
Oversee and develop internal policies and procedures to maintain high compliance standards
Lead and manage a small regulatory team, ensuring clear priorities and strong performance
Monitor legal developments and ensure the business is prepared for regulatory change
Provide support in the investigation and resolution of incidents relating to compliance or whistleblowing
Collaborate across departments including Finance, Legal, and Commercial


What we’d like you to bring:
Qualified solicitor (England & Wales) with regulatory expertise, ideally in FCA/consumer credit
Proven in-house or private practice experience in financial services or consumer credit sectors
Strong knowledge of legal and regulatory frameworks, including corporate governance and risk
Excellent problem-solving, analytical, and judgement skills
Effective influencer with the confidence to challenge and advise senior stakeholders
Strong written and verbal communication skills with attention to detail
Leadership experience with the ability to inspire and support team development
Comfortable operating in a hybrid working environment and managing complex priorities
Practical knowledge of corporate legal issues, financial promotions, and data protection


What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)


Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.


What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.


What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role.