Regulatory Controller Trade Effluent

United Utilities; Winsford; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Annual leave 26 days

Pension 14%+ employer

Performance bonus 7.5%

Healthcare plan

EVolve Car Scheme

Employee Assistance Plan

Discounts & Benefits

Job summary

United Utilities is hiring a Regulatory Controller Trade Effluent (RCTE) to oversee trade effluent discharges and provide data for recovering wholesale treatment costs. The role involves liaison with retailers, sample collection, and monitoring to ensure regulatory compliance.

The successful candidate will use JIRA, TEMS, WALTO, OMS and Access, with knowledge of environmental regulations and UU Health & Safety practices. This is an onsite, permanent role in Winsford.

Qualifications

• Knowledge of regulations covering trade effluent and environmental law.
• Proficiency with Word, Excel; knowledge of JIRA, TEMS, WALTO, OMS and Access.
• Experience in UU Health & Safety environment; strong interpersonal skills.

Responsibilities

• Liaise with retailers for Non-Household Customers via JIRA to meet SLAs for trade effluent queries and sample notifications.
• Obtain samples and meter readings per schedule to support consent-based control and cost recovery.
• Monitor trade effluent discharge analyses; perform site tests to verify compliance with consents.

Skills

Regulatory knowledge

Interpersonal communication

JIRA

Excel

Word

Access

TEMS

WALTO

OO/OSS knowledge

Education

HNC / BSc or equivalent in Chemistry

Tools

JIRA

TEMS

WALTO

OMS

Access

Word

Excel

Job description

The Role

We have an exciting opportunity for a Regulatory Controller Trade Effluent (RCTE) available. This role focuses on the control and monitoring of trade effluent discharges to sewers and to provide data for recovering wholesale costs for the treatment of trade effluent discharges into Wastewater Treatment Works.

What You'll Be Doing

• Liaising with retailers on behalf of Non-Household Customers via JIRA case management system to meet SLA's for trade effluent related queries, applications, and sample notifications
• Samples and meter readings for control and monitoring will be obtained to a pre-determined schedule as set out in Trade Effluent Policy procedures Control is achieved through a process of deriving consents that provide adequate protection
• Monitoring trade effluent discharge analysis results including carrying out site tests to ensure compliance against consents in line with Trade Effluent policy guidelines
• Gathering and providing evidence to support recommended legal action where a breach of the regulations could have/has had an adverse effect on UU, its assets and the environment
• Providing out of hours support regarding the management of incidents relating to trade effluent discharges

What We're Looking For

• Knowledge of the regulations covering trade effluent and environmental law
• Ability to use Word, Excel and knowledge of JIRA,TEMS, WALTO, OMS and Access computer systems
• Experience working within the UU Health & Safety environment (use of Airline)
• Good interpersonal and communication skills

Essential Qualifications

• HNC / BSc or equivalent in Chemistry or relevant scientific discipline
• Must have a valid driving licence

Availability to participate in the Trade Effluent Standby Rota

About The Team

• We’re offering an exciting opportunity to join our friendly, professional, and highly motivated Trade Effluent team – a close-knit group that takes pride in collaboration, competence and commitment to doing the right thing.
• You will own and manage your own portfolio of traders, ensuring they meet compliance standards and helping us hit key market performance targets.
• Enjoy the flexibility to shape how and where you work, while balancing site visits, investigations and relationship building with efficient remote portfolio management.
• Play a vital role in protecting our wastewater treatment infrastructure, safeguarding the environment and promoting a healthier, greener North West.
• Have the chance to engage directly in incident response, where your actions can make a measurable difference and contribute to effective enforcement outcomes when required.

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - 46,359
Work Type - Onsite
Job Location - Winsford Depot, Road One Industrial Estate, Winsford, Cheshire, CW7 3QD
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.