Regulatory Compliance Specialist
IFX Payments
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Benefits offered by this job
Job summary
IFX Payments is seeking a Regulatory Compliance Specialist to join the Compliance team in London. The role focuses on day-to-day regulatory change, monitoring, testing, and policy maintenance, with scope to support advisory work depending on experience.
You will work alongside the team to manage regulatory obligations, ensure robust MI, and contribute to Consumer Duty and risk reporting as part of a second-line function.
Qualifications
- Significant experience in a regulatory compliance role within an FCA-regulated financial services firm.
- Experience supporting compliance monitoring and testing and audit readiness.
- Experience with regulatory change management including impact assessments and gap analyses.
- Experience reviewing surveillance alerts and documenting outcomes.
- Experience maintaining logs such as conflicts of interest and regulatory returns.
Responsibilities
- Own day-to-day regulatory change process and assess impact on business.
- Support the Compliance Monitoring Plan, attestations and surveillance alert reviews.
- Provide regulatory advisory support on new products and initiatives.
- Assist in maintaining a robust compliance policy framework.
- Produce accurate and timely compliance MI and regulatory reports.
Skills
Education
Tools
Job description
Department: Compliance
Employment Type: Permanent - Full Time
Location: London
Reporting To: Daniel Caicedo Ruiz
The Regulatory Compliance Specialist is a newly created second line compliance role within IFX's Regulatory Compliance team, reporting to the Compliance Director and working alongside the team’s other Regulatory Compliance Specialist. It offers broad, hands-on exposure across the full regulatory compliance programme, with scope to also support the advisory remit dependent on experience.
The second line role has been created to add capacity and resilience to the team. It takes day-to-day ownership of regulatory change and supports existing coverage of compliance monitoring and testing, surveillance alert review, policy management, Consumer Duty MI, conflicts of interest log management and regulatory advisory work.
- Regulatory Change Management: Own the day-to-day regulatory change process, ensuring relevant developments are identified, assessed and actioned.
- Compliance Monitoring Plan: Support the team's delivery of the Compliance Monitoring Plan, attestations and surveillance alert review.
- Compliance Advisory: Advise the business day to day on new/changes to products, client journeys, new business initiatives or in effect regulatory obligations (dependent on experience).
- Compliance Programme: Provide the Regulatory Compliance team with additional support across key compliance activities.
- Regulatory Compliance Policies: Support the Regulatory Compliance team in maintaining an up-to-date and effective compliance policy framework.
- Management Information: Support the production of accurate and timely compliance and Consumer Duty MI.
- Own the day-to-day regulatory change process, triaging regulatory change alerts from the firm’s horizon scanning platform and filtering developments relevant to IFX.
- Initiate and coordinate impact assessments and gap analyses, and notify relevant business areas of changes affecting them.
- Recommend and track actions arising from regulatory change, including policy and procedure updates, through to completion.
- Escalate material regulatory developments to the Compliance Director in a timely manner.
- Support the Regulatory Compliance team's delivery of the Compliance Monitoring Plan through execution of monitoring and testing activities across the business.
- Gather and record test evidence, findings and remediation actions in the firm’s GRC tool, and track actions to closure.
- Support ad-hoc deep dives and reviews as directed by the Compliance Director.
- Support the team to review and clear surveillance alerts generated by the firm’s surveillance tool.
- Document alert review outcomes clearly and consistently.
- Escalate potential breaches to the Compliance Director and the Regulatory Compliance Specialist in line with escalation procedures.
- Provide regulatory advisory support to the business, proportionate to experience, including on new business initiatives.
- Support internal and external audits and breach assessments, with final determinations made by the Compliance Director.
- Support the logging and tracking of regulatory breaches and incidents, ensuring root causes, customer impact and remediation actions are captured and evidenced.
- Complete monthly conflicts of interest checks for joiners and leavers.
- Maintain accurate conflicts of interest and gifts and entertainment records, escalating potential conflicts to the Compliance Director.
- Support the team with maintaining a record of key regulatory deliverables such as regulatory correspondence and regulatory returns.
- Support the Regulatory Compliance team with department policy management, including the annual policy review cycle tracked in the firm’s GRC tool.
- Support policy owners in meeting review deadlines and ensure policy records remain current.
- Draft policy updates, particularly where they arise from regulatory change.
- Support the communication of new and updated policies to the business, including related compliance training and awareness.
- Produce the monthly Consumer Duty dashboard and support compliance MI.
- Support the preparation of the annual Consumer Duty report.
- Ensure MI is accurate, complete, timely and supported by appropriate evidence.
- Support the preparation of executive committee and audit and risk committee packs.
- Work alongside the other Regulatory Compliance Specialist to share workload and provide cover across monitoring, surveillance, MI, policy management and log management.
- Support the Compliance Director with regulator correspondence records and the regulatory returns calendar where required, without taking ownership of regulator liaison or submissions.
- Escalate capacity constraints or emerging compliance risks to the Compliance Director.
- Significant experience in a regulatory compliance role within an FCA-regulated financial services firm, such as a payments firm, EMI, bank, investment firm or fintech. Financial crime experience is valued, but on its own will not be sufficient for this role. We encourage candidates with regulatory compliance experience to apply.
- Experience supporting compliance monitoring and testing, including reviews, attestations, evidence gathering, findings and remediation tracking.
- Experience of regulatory change management, including triaging regulatory developments, impact assessments and gap analysis.
- Experience reviewing surveillance alerts, or other high-volume compliance review activity, with clear documentation of outcomes.
- Experience supporting compliance policy reviews and maintaining compliance records and logs, such as conflicts of interest registers.
- Experience preparing compliance MI, ideally including Consumer Duty reporting.
Working knowledge of the FCA Handbook, including CASS / Safeguarding, Principles for Businesses (incl. Consumer Duty), SYSC (including conflicts of interest requirements and outsourcing, operational resilience), together with the Payment Services Regulations 2017 and Electronic Money Regulations 2011 where applicable.
Understanding of compliance monitoring methodologies, regulatory change processes, surveillance and record-keeping expectations, and the regulatory risks arising from cross-border payments and related services.
- Ability to apply regulatory requirements accurately and proportionately.
- Ability to distinguish clearly between first line control ownership and second line oversight.
- Strong attention to detail and accuracy, particularly in high-volume review work.
- Ability to document rationale, evidence and outcomes clearly.
- Ability to prioritise and manage competing deadlines.
- Ability to identify issues and elevate them promptly and appropriately.
- Clear written communication, including drafting policies and MI.
- ICA Certificate or Diploma in Compliance, or equivalent compliance qualification.
- Experience using GRC, regulatory change or surveillance tools.
- Experience of Consumer Duty implementation or ongoing monitoring.
- Experience in an FCA-regulated EMI, payments firm or cross-border payments business.
- Experience supporting internal or external audits (e.g. CASS audits).
We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.
- 25 days’ annual leave, plus bank holidays
- An extra day off for your birthday
- Holiday loyalty scheme rewarding long-term service
- Work abroad scheme for added flexibility
- Competitive pension scheme via salary exchange
- Annual discretionary bonus scheme (eligible after probation)
- Financial education, planning & coaching platform
- Interest-free Season Ticket Loan for London travel
- Salary exchange nursery fee scheme
- An in-house fully equipped gym, including instructor-led classes for pilates, HYROX and more
- Life Insurance
- Healthcare platform including:
- Cashback on dental, optical & physio
- Virtual GP access
- Mental health and stress support helplines
- Additional wellbeing resources
- Enhanced parental leave
- Cycle to work scheme
- Flexible benefits that support everyday life
- Career development and progression tools
- Opportunities to grow within a fast-scaling international business
- IFX-sponsored training budget for your individual learning & development
From sporting events and pub nights to seasonal celebrations and socials, we make time to connect and celebrate together.
We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.
- We will review your application and come back to you as soon as possible.
- You must be eligible to work in the UK to be considered for this position.
- Full background checks will be carried out on all successful candidates.
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