Registration Representative / Full Time / Days

Wood County Hospital; East Midlands; On-site; GBP 24,000 - 32,000; Full time

Job summary

Wood County Hospital is seeking a Registration Representative for an onsite, full-time day shift. The role focuses on accurate patient registration, data collection, and compliant documentation to support admissions and billing.

You will communicate clearly with patients and other departments, maintain a high QA standard, and contribute to a culture of safety. This position requires a High School Diploma or GED and does not require prior experience.

Qualifications

• Education: High School Diploma or GED.
• No license required.
• No prior experience required.
• Certification is not required.

Responsibilities

• Collects demographic, insurance, physician, and consent information and records ABNs and directives accurately.
• Processes registration materials, scans insurance documents, prepares ID bands, and enters data for Medicare verification.
• Communicates clearly and professionally with patients and hospital staff to coordinate admissions and support Revenue Cycle workflows.
• Maintains a QA score of 95% or higher and ensures accurate data entry, including attending physician information.
• Contributes to equitable patient care and supports the Registration team.
• Supports safety culture through preparation, prevention and response actions.
• Hours per week align with the offer letter; longer hours may be required as needed.
• Other duties as assigned.

Skills

Communication

Data entry

QA adherence

Teamwork

Education

High School Diploma or GED

Job description

Elevate your career at Wood County Hospital, where you’re not just a number – you’re a vital part of a team making a real difference.

Registration Representative / Full Time / Days

The Registration Representative ensures accurate, compliant patient registration and supports efficient admissions, documentation, and billing through precise data collection, clear communication, and consistent professional service. The Registration Representative is an onsite position.

Essential Functions

• Collects accurate demographic, insurance, physician, and consent information while ensuring all required documentation—such as ABNs and advanced directives is properly obtained and recorded.
• Processes patient registration materials by scanning insurance documents, preparing identification bands, completing admission charts, and entering compliant test and diagnosis data to support Medicare medical‑necessity verification.
• Communicates clearly and professionally with patients, employees, nursing supervisors, and other departments to answer questions, coordinate direct admissions, and support smooth workflow across the Revenue Cycle.
• Maintains high-quality performance by achieving a QA score of 95% or higher, revising work based on feedback, and ensuring accurate data entry such as attending physician information for result routing.
• Demonstrates professional excellence by providing equitable care to all patients and participating as an active member of Registration team.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Requirements

Education: High School Diploma or GED

License: None

Experience: None

Certification: None

Preferred

Education: None

License: None

Experience: None

Certification: None

PHYSICAL REQUIREMENTS

1. In an 8 to 12-hour workday, employee stands/walks (hours at one time):

[] 0-2 [] 2-4 [X]4-6 [] 6-8 [] 8-12

2. In an 8 to 12-hour workday, employees sit (hours at one time/hours during the day):

[] 0-2 [] 2-4 [X]4-6 [] 6-8 [] 8-12

3. Employee lifts:

[X] up to 10 [] 10-20 # [] 20-50 # [] over 50 #

4. Lifting as indicated in item 3 above is performed during the workday:

[X] occasionally [] frequently [] continuously

5. Employee uses hands for repetitive:

a. Simple grasping: [X] yes [] no b. Pushing/pulling [X] yes [] no c. Fine manipulation [X] yes [] no

6. Employee uses feet for repetitive movement in operating foot controls:

[] yes [X] no

7. Employee must be able to:

a. Bend [] frequently [X] occasionally [] not at all b. Squat [] frequently [X] occasionally [] not at all c. Kneel [] frequently [X] occasionally [] not at all d. Climb [] frequently [X] occasionally [] not at all