Registration Officer-Ceremonies

Lancashire County Council; Preston; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Local Government Pension Scheme

26 days annual leave (pro rata)

Staff discount with Vivup

Career development opportunities

Job summary

Lancashire County Council is seeking a Registration Officer – Ceremonies to support the Registration Service in Preston. The role involves registering or conducting statutory ceremonies at offices or approved venues, with hours calculated on annualised pro rata terms.

The position is part-time with 520 annualised hours and a pro-rata salary of £25,989–£28,142. Training will be provided to ensure compliance with the required legal framework.

Qualifications

• Customer service skills with the customer at the heart of conversations.
• Be organised and manage time effectively to complete tasks.
• Strong digital skills to create and maintain accurate records promptly.
• Confident communicator able to handle a range of customers within a strict legal framework.

Responsibilities

• Work on the busy ceremony programme, registering or conducting statutory ceremonies at our offices or approved venues within Lancashire.

Skills

Customer service

Organised

Digital skills

Confident communicator

Job description

Registration Officer – Ceremonies | Salary £25,989 - £28,142 Per Annum Pro Rata | Permanent – Part Time | 520 Annualised Hours | Registration Service | Preston

International Sponsorship – this role is not open to international sponsorship

This post is a part-time position, annualised hours, pro-rata.

Join Our Team as a Registration Officer at Lancashire County Council! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!

Details about the Registration Service can be found here Births, marriages, civil partnerships and deaths - Lancashire County Council

What You'll Be Doing

• Working on our busy ceremony programme, registering or conducting statutory ceremonies at our registration offices or at our external approved venues or sometimes in religious buildings; all premises you attend will be within the boundary of Lancashire County Council.

Our Ideal Applicant Will

• Have excellent customer service skills, putting the customer at the heart of every conversation.
• Be organised and have good time management when completing tasks.
• Possess strong digital skills to create and maintain accurate records promptly.
• Be a confident communicator, able to deal with a wide range of customers; you will be able to remain personable whilst asking technical questions and operating within a stringent legal framework. Full training on our processes will be provided to equip you with the necessary knowledge.

Annualised Hours

These roles are annualised contracts, meaning you will work your hours over the year, for example 416 or 520 etc., but the hours you work each week will vary depending on demand. The annual salary will be pro-rata. Work patterns are agreed in advance in accordance with the needs of the service but caveat that there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability 2 months in advance so that the rota of our ceremony programme can be put together, and you can see when you will be working.

For a better understand of the role, please view our informational video here.

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, including:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case-by-case basis).
• Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
• Fantastic development and career opportunities.

Job Description/Person Specification

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028. If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation. Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.