Registration Officer Births, Deaths Marriages and Civil Partnerships - 22.20 hours

Torbay Council; Torquay; On-site; GBP 27,000 - 31,000; Full time

Job summary

An exciting opportunity at Torbay Register Office for a Registration Officer. You will provide essential civil registration services, ensuring accurate compliance with legal requirements while assisting residents. Required skills include communication, teamwork, and knowledge of Microsoft Office. Ideal candidates will be dedicated to delivering exceptional service.

Qualifications

• Ability to work as part of a team.
• Experience in a customer-focused, face-to-face environment.
• Knowledge of data protection and confidentiality.

Responsibilities

• Provide civil registration services for births, deaths, marriages, and civil partnerships.
• Assist residents throughout the registration process and conduct ceremonies.
• Collaborate with government bodies and local authorities.

Skills

Teamwork

Customer focus

Effective communication

Sensitivity in handling confidential information

Education

GCSE or equivalent including English and Mathematics

Tools

Microsoft Teams

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Application Deadline: 25 July 2025

Department: Corporate Services

Location: Torbay Council

Compensation: £27,711 - £30,060 / year

Description

Job Description & Person Specification >

An exciting opportunity has arisen to work at Torbay Register Office as a Registration Officer.

As a Registration Officer, you will be instrumental in providing essential civil registration services across Torbay, ensuring that all registrations—whether for births, deaths, marriages, or civil partnerships—are handled accurately and in full compliance with legal requirements.

You will assist residents throughout the registration process, conduct ceremonies, and work alongside a range of stakeholders, including government bodies and local authorities, to maintain high standards of service delivery. If you're committed to making a meaningful impact and have the skills to deliver exceptional services, we’d love to hear from you.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/registration-officer-births-deaths-marriages-and-civil-partnerships-3/

For an informal chat please contact Lia Bowden on 07766923635 or [e-mail].

Interviews are expected to be conducted during the week commencing 8th August 2025.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:

• Ability to work as part of a team.
• Experience of a customer focused, face to face environment.
• Ability to deal with people at all levels in a tactful, diplomatic and confident manner.
• Effective communication skills.
• Ability to handle confidential information sensitively.
  
  

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:

• Knowledge and practical experience of Microsoft including Teams, Excel, Word and Outlook.
• Knowledge of handling confidential information and applying Data Protection.
• A good standard of written English.
  
  

Experience & Qualifications

Essential:

• Educated to GCSE or equivalent to include English and Mathematics.