Registered Veterinary Nurse - Admit/Discharge

British Veterinary Association; Ringwood; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading veterinary organization in Ringwood seeks a Registered Veterinary Nurse to handle patient admissions and discharges. The ideal candidate will possess RCVS registration, demonstrate empathy, and have strong communication skills. In this role, you will ensure a seamless experience for clients while maintaining high standards of patient care. A competitive salary package and various employee benefits are offered.

Benefits

6.6 weeks annual leave

Private medical insurance

CPD allowance

Discounted staff pet care

Qualifications

• Must be an RCVS Registered Veterinary Nurse.
• Confident in coordinating patient flow.
• Experience in client liaison and wards nursing is essential.

Responsibilities

• Admit cases and discuss upcoming procedures.
• Guide clients through patient care plans during discharge.
• Act as a compassionate point of contact for clients.

Skills

Empathy

Client communication

Patient care

Attention to detail

Initiative

Education

RCVS Registered Veterinary Nurse

Job description

Overview

We have an exciting opportunity for a Registered Veterinary Nurse with an empathetic approach to patient care and exceptional client communication skills to join our dynamic team as an Admit/Discharge Nurse. You will be at the forefront of ensuring a seamless experience for our clients while upholding high standards of patient care.

Responsibilities

• Patient Admissions: Admit cases, meet with clients and patients on arrival to discuss upcoming procedures, and ensure all necessary preparations are completed smoothly and in line with company SOPs.
• Discharge Support: Guide clients through patient care plans during discharge, including medication instructions, rehabilitation techniques, and aftercare details, addressing any questions to ensure they feel confident managing care at home.
• Client Communication: Act as a compassionate point of contact, keep clients informed on treatments and progress, and respond to questions about their pet’s care while in hospital.

About SCVS

SCVS is a specialist-led small animal hospital equipped with the expertise to support complex cases. As a large multidisciplinary referral hospital, we offer state-of-the-art facilities to provide outstanding treatment from initial consultation through to discharge. We are based in Ringwood, Hampshire, just off the A31. Our recent expansion includes a new purpose-built theatre complex, a two-storey facility with a large client reception and waiting area, 10 new consulting rooms, a rehabilitation centre, a new diagnostic suite, ICU area, and more. We have an outstanding team of recognised specialists across multiple disciplines and a dedicated rehabilitation team providing physiotherapy and hydrotherapy to aid post-operative recovery. Our advanced nursing team delivers excellent care to all patients, with a team of veterinary care assistants to ensure patients feel reassured during their stay.

Our ideal candidate

• You must be an RCVS Registered Veterinary Nurse.
• This role suits a confident nurse who can coordinate the flow of patients into and out of the hospital from all disciplines.
• We are looking for a dynamic individual with high attention to detail and an empathetic approach to patient care.
• You should possess the confidence to take initiative and actively contribute to patient care.
• An interest in client liaison and wards nursing is essential.
• Previous experience in a referral practice is beneficial.

Working hours

This role is 35 hours per week, with shifts of 7:00–18:30 Wednesday to Friday, plus 1 in 4 Saturdays 7:00–16:00.

Because our employees matter

We recognise that our people are fundamental to the success of our business. In addition to a competitive base salary up to £30,000 DOE, you will benefit from:

Work-life balance

• 6.6 weeks annual leave inclusive of bank holidays
• Increasing holiday allowance based on length of service
• Your birthday as a paid day off

Wellbeing

• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Private medical insurance
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support

Development

• CPD allowance paid pro-rata
• Certificate support
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon – our online encyclopaedia provider
• All Vets & Nurses can apply for research funding
• Infection Prevention and Control Programme
• Quality Improvement Programme

Professional memberships

• VDS cover
• RCVS fees

Additional

• Pawsome Benefits – rewards gateway with discounts and cashback from 100s of retailers
• Pension – 5% Employee / 3% Employer
• Discounted staff pet care