Registered Service Manager

Radis Community Care; Plymouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Mileage allowance

NEST pension

Career progression

Structured induction and support

Refer-a-friend bonus

28 days annual leave

Job summary

Radis Community Care is seeking a proactive Service Manager to lead care delivery and ensure high standards of practice in Plymouth. You will promote a caring environment, monitor compliance, and report on quality assurance across housing and support services.

The role includes assisting with rostering, developing personalised care plans with agencies and families, and participating in on-call duties to cover emergencies. A strong background in health and social care is essential.

Qualifications

• Substantial experience providing care and support for vulnerable adults.
• Previous supervisory/management experience with strong organisational skills.
• NVQ Level 3 in Health & Social Care and working towards Level 5; good IT literacy.

Responsibilities

• Oversee quality assurance and ensure compliance with standards.
• Assess individuals referred for housing, care and support; develop personalised plans with professionals and family.
• Assist Area Manager with rostering and efficient staff deployment to meet tenant needs.
• Participate in on-call rota and cover care and Radis housing-related duties when needed.

Skills

Supervisory/management experience

IT skills

Commercial acumen

Education

NVQ Level 3 in Health & Social Care

Working towards Level 5

Job description

Radis Community Care have an opportunity for a Service Manager to join our team based in The Rise, George Lane, Plympton, Plymouth, Devon, PL7 1LJ

About the role

As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Some of the benefits for the role

• Mileage allowance for cars and bikes
• NEST pension (with contributions from Radis)
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
• Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

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