Registered Nurse

Red Recruitment; Bristol; Remote; GBP 60,000 - 80,000; Part time

Job summary

A healthcare recruitment agency is seeking a Registered Nurse to provide medical assistance and great customer service remotely. Applicants must be registered with the Nursing and Midwifery Council (NMC) and possess strong IT and customer service skills. The role involves answering customer queries and providing medical advice. Shift hours include weekends and evenings with a pay rate of £13.50 per hour. Training will be provided, and initial travel to Banbury is required.

Qualifications

• Must be a Registered Nurse with the Nursing and Midwifery Council (NMC).
• Strong IT skills required for assisting customers.
• Great customer service skills and empathy necessary.

Responsibilities

• Answer webchat and telephone queries from customers.
• Provide medical assistance and advice.
• Ensure customer queries are fully addressed.
• Log calls and maintain customer information.
• Stay updated on medical knowledge regarding treatments.

Skills

Registered Nurse with NMC

Strong IT skills

Customer service skills

Empathy

Comfortable working from home

Job description

Overview

Red Recruitment is recruiting Registered Nurses passionate about providing great customer service. This role is working for an outsourcer, on behalf of their client who provides medical treatments. You will be required to assist customers with their queries and provide medical advice when required.

This is a temporary position, the hourly rate is £13.50 and is weekend and evening shifts only.

Please note this is a fully remote position; therefore, you must have an appropriate set up to do this job and you will be required to be registered with the Nursing and Midwifery Council (NMC).

Even though this position is remote, you must be available to travel to Banbury on the first day for training (expenses will be paid).

Package for a Registered Nurse

• Salary: £13.50 per hour
• Hours: Shift Pattern - Tue-Fri mornings (7am-12pm) or weekend mornings (7am-12pm)
• Contract Type: Temporary
• Location: Fully remote
• Full training will be provided for 2 weeks, 9am - 5pm

Key Responsibilities of a Registered Nurse

• Answering webchat and telephone queries from customers
• Providing medical assistance to customers and providing them with the best advice
• Ensuring each customer receives great service and has their query or concern answered
• Logging all calls and ensuring customer information is kept up to date
• Ensuring your medical knowledge regarding the various treatments is kept up to date

Key Skills and Experience of a Registered Nurse

• You must be a Registered Nurse with the Nursing and Midwifery Council (NMC) to be considered for this role
• You will be expected to have strong IT skills
• Great customer service skills is required
• You should show empathy to customers at all times
• You will need to be able to work from home comfortably with an appropriate setup

If you are interested in this position and are a Registered Nurse, please apply now!

Red Recruitment (Business)