Registered Manager - Harriet Court

Norse Commercial Services Limited; Norwich; On-site; GBP 47,000; Full time

Job summary

An established industry player is seeking a Registered Manager for Harriet Court in Norwich. This full-time position offers a unique opportunity to lead a dedicated team in delivering high-quality, person-centred care. You will collaborate with management to implement strategic plans and ensure compliance with CQC regulations. With a focus on enhancing care standards through community engagement, this role promises a rewarding career path in a supportive environment. Join a leading care provider recognized for its commitment to excellence and make a significant impact on the lives of residents and their families.

Benefits

Annual Leave

Pension Scheme

Comprehensive Induction Programme

Personal Development Opportunities

Refer a Friend Scheme

Blue Light Card Discounts

Qualifications

• Significant experience as a Deputy or Registered Manager in Social Care.
• Track record of achieving 'good' or 'outstanding' CQC results.

Responsibilities

• Lead the team to deliver high-quality care and achieve outstanding CQC ratings.
• Manage staff performance and compliance with Health and Social Care Act.

Skills

Communication Skills

Team Management

Recruitment

CQC Compliance

Education

Level 5 Diploma in Health and Social Care

Level 4 NVQ in Health and Social Care

Job description

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Job description

Registered Manager - Harriet Court

Circa £46,341.57 per annum, depending on experience.

Norwich

Full-Time, Permanent

About the Role:

Norse Care is offering an opportunity for a Registered Manager to work collaboratively in Harriet Court.

Registered Managers are supported by their Deputy Manager, Care Lead and Business Administrator, will be responsible for a floor within the building and the team operating across that floor, working in successful collaboration and partnership with the other Registered Manager to ensure high quality care is delivered across the entire home. Throughout your induction period, you will be fully supported by the current manager to ensure a smooth transition.

As part of this new, innovative management structure, you will lead your team successfully to deliver high quality care to residents, collaboratively sharing responsibilities and working together to ensure the delivery of outstanding care, and a thriving, supportive community for residents, families, and staff.

Key Responsibilities

• Working closely with Management Teams to define and implement the strategic development plan ensuring that all staff deliver a quality service and uphold our values, aiming to achieve an outstanding CQC rating
• Ensuring each resident/tenant is provided with a person-centred care plan that is effectively implemented and regularly updated as care needs change/develop
• Managing all Establishment staff including, inductions, probations, appraisals and disciplinaries to ensure good performance and positive culture, including identifying training needs as required
• Complying with the Health and Social Care Act 2008, CQC legislation and NorseCare policies and procedures
• Developing opportunities for improving the standard of care, by encouraging engagement from relatives, friends and local community, proactively using feedback to enhance services

What are we looking for from you?

Our ideal candidate will have significant experience working as a Deputy Manager or Registered Manager within a Social Care setting, with a track record of achieving "good" or "outstanding" results for CQC inspections.

We will also be looking for you to demonstrate:

• Fantastic communication skills, with an excellent ability to build strong, professional working relationships across the Group.
• Previous experience in successfully recruiting and selecting employees, supported by Teams at Head Office.
• Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent

Why work for Norse Care?

Norse Care are Norfolk's largest care providers with 36 care homes & schemes, delivering dedicated and individually driven care services throughout the region. Our residents & tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs can remain our main priority.

We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of "outstanding" CQC ratings and receiving several awards.

In return we will offer:

Our staff are fully supported by operational teams, management and colleagues at head office providing you with the training and development opportunities to succeed. Alongside this we offer:

• Annual Leave, sickness + pension scheme
• A comprehensive induction programme supported by Regional Managers and Head Office Management
• Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by Norse Care
• Regular learning and training reviews with access to our digital E-learning platform and our learning resource library
• A fantastic Refer a Friend scheme up to the value of £250
• Blue light Card with access to hundreds of discounts and benefits
• + many more!

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.