Registered Care Manager

TN United Kingdom; Baildon; On-site; GBP 35,000; Full time

Job summary

An exciting opportunity awaits a passionate Registered Care Manager to lead a dedicated team in delivering high-quality domiciliary care. This role involves managing operations, ensuring compliance, and fostering a positive culture within the organization. With a competitive salary and opportunities for career growth, this position is perfect for someone eager to make a difference in the lives of clients. Join a supportive environment that values your contributions and offers a rewarding career path in the care sector.

Benefits

Competitive salary

Opportunities for career growth

Rewards scheme

Employee support line

Access to online discounts

Provided laptop

Work mobile phone

Holiday entitlement: 33 days

Qualifications

• Extensive care experience with excellent customer service and people management skills.
• Minimum NVQ Level 3 in Health & Social Care required.

Responsibilities

• Manage business operations and ensure quality care delivery.
• Recruit and train Care Professionals and create care plans.
• Implement quality control systems and handle complaints.

Skills

Customer Service

People Management

Organizational Skills

Commercial Awareness

Relationship Building

Flexibility

Education

NVQ Level 3 in Health & Social Care

Willingness to pursue NVQ Level 5

Job description

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Care Manager Job Description

This is an exciting opportunity for a highly skilled, experienced, and motivated Registered Care Manager with a strong care background and a passion for high-quality care to join our enthusiastic care team based in our Bradford & West Leeds office.

As our Registered Care Manager, you will be responsible for the continued growth and development of our domiciliary care service, ensuring the delivery of outstanding quality care. Your duties will include managing the business operations, quality control, client needs, and the day-to-day management of staff and Care Professionals.

Key responsibilities include:

1. Working closely with the Director to develop a high-quality private domiciliary care service for older adults.
2. Networking within the local community to promote awareness of the service.
3. Promoting the highest standards of care and service.
4. Recruiting and training Care Professionals.
5. Converting new client inquiries and managing staffing schedules.
6. Creating care plans and conducting risk assessments to ensure compliance with legal and regulatory standards.
7. Managing a team to deliver exceptional service and manage workloads effectively.
8. Implementing quality control systems and conducting quality assurance visits.
9. Reviewing and improving processes for efficiency and effectiveness.
10. Handling complaints and incidents, conducting investigations, and implementing improvements.
11. Promoting a positive organizational culture aligned with the Home Instead ethos and values.

Benefits offered include:

1. Competitive salary of £35,000 per annum, based on experience.
2. Opportunities for career growth and advancement.
3. Rewards scheme and social events for Care Professionals.
4. Employee support line and access to online discounts.
5. Provided laptop and work mobile phone.
6. Holiday entitlement: 25 days plus 8 statutory bank holidays (total 33 days).

Qualifications required:

1. Extensive care experience with excellent customer service and people management skills.
2. Commercial awareness and achievement of business growth targets.
3. Ability to build strong working relationships.
4. Strong organizational and planning skills.
5. Drive and motivation to develop care services.
6. Ability to work independently under pressure.
7. Flexibility to participate in an on-call rota.
8. Minimum NVQ Level 3 in Health & Social Care, with willingness to pursue NVQ Level 5.
9. Valid driving license and access to a vehicle for community travel and emergency support.

Additional information:

This role is vital in ensuring our clients receive high-quality care, making a positive impact on their lives. We offer an attractive salary and excellent career development opportunities. We welcome applications from all community sections to reflect the neighborhoods we serve. The role is subject to DBS clearance.

If interested, please register your interest promptly. We look forward to hearing from you. Click the 'Apply' button now.