Register Your Interest - Vehicle Technical Support Placement 2027

Porsche Cars Great Britain; Reading; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

Employee Assistance Programme

Mental health champions

Visit Porsche Experience Centre

Preferential rates on Porsche products

Competitive salary

Job summary

Porsche Cars GB Ltd offers a placement year in Reading to support the Service Quality team with technical and warranty documentation and guidance for Porsche Centres and customers.

The role involves handling technical queries across ICE, PHEV and BEV vehicles, Porsche Connect services, and learning through a dedicated mentor in a modern workshop environment.

Qualifications

• Studying a technical automotive degree and seeking a 10-month placement.
• Excellent level of PC literacy, including MS-Office and Excel.
• Strong command of spoken and written English; driving licence preferred.

Responsibilities

• Support Porsche Centres with technical and repair queries for ICE, PHEV and BEV vehicles and Porsche Connect services.
• Assist in documenting repair methods, and publish technical and warranty information.
• Liaise with senior technicians to understand and solve complex problems.
• Assist in the creation and delivery of small training sessions for colleagues.

Skills

Automotive degree

English proficiency

MS Office

Excel

Education

Automotive degree

Tools

MS Office

Excel

Job description

Vehicle Technical Support Placement 2027

To support the Service Quality team in providing technical and warranty support for vehicles and associated digital services to Porsche Centres and their customers through the provision of high quality technical and warranty documentation and advice.

This is a Placement Year position for a candidate currently studying an Undergraduate degree at university, seeking a placement for their third year.

Responsibilities:

• Assist the Technical Support and Customer Information Centres teams in supporting Porsche Centres with technical and repair queries relating to all aspects of vehicles and connected car digital services including the following:
  • Internal Combustion Engine vehicles (ICE) such as 911, 718 and Macan,
  • Plug-in Hybrid vehicles (PHEV) such as certain Cayenne and Panamera variants,
  • Full battery electric vehicles (BEV) such as the new Taycan,
  • Porsche Connect online services including over-the-air updates, links to apps and in-car services and integrations with mobile devices.
• Assist in providing support of the above products and services supported by a dedicated mentor within the team:
  • Through the initial assessment and management of tickets,
  • Liaison with senior Technicians in Porsche Centres to understand and solve complex problems.
• Assist in investigating, validating and documenting repair methods utilising fleet of vehicles and bespoke special tools in state-of-the-art Head Office workshop environment.
• Support the team in the management of a fleet of Porsche vehicles to include bookings for use, reporting, key management and proactive maintenance such as MOT bookings, charging of batteries, repairs etc.
• Join the team in learning about new product features and functions (vehicle and digital) and document their respective usage, configuration and associated support processes where appropriate.
• Create, review and publish documentation for provision of technical support and warranty information to Porsche Centres and internal departments relating to all product types and services where required.
• Support Porsche Centres in the use and configuration of vehicle system tester hardware and special bespoke Porsche tools and equipment.
• Assist in the creation and delivery of small training sessions for Porsche Cars GB colleagues relating to technical topics tailoring content to the target audience across different departments.
• Process and analyse data and generate graphical representations.
• To be active participant in the Intern Project.

Requirements:

Minimum Qualifications

• Studying a technical Automotive related degree at university, seeking a placement for their 3rd year.
• Excellent level of PC literacy, including MS-Office, Excel, Word,
• Highly proficient in both spoken and written English.
• Understanding of motor vehicle fundamentals,
• Must have held a driving license for more than 2 years - driving license must be clean - must be minimum 21yrs old by August 2027.

Preferred Qualifications

• An Interest and proficiency in the use of mobile devices and web services.
• Keen interest in the automotive industry, motor vehicles and associated new technologies.
• Willingness to work both in an office and workshop environment.
• Strong attention to detail.

Porsche is committed to promote a culture that champions diversity and equal opportunities. Our strong family embodies the values of freedom, respect and tolerance.

To fulfil this mission, Porsche is devoted to celebrating our diverse voices and cultivating an environment that reflects the varied communities we touch. This is our commitment, and we invite you to share in this vision.

• Highly Competitive salary.
• Fixed hours each week - 5 days per week, Monday to Friday 9.00am to 5.30pm.
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products.
• Life Assurance.
• Employee Assistance Programme - support and advice on issues impacting your wellbeing.
• Dedicated mental health champions.
• Opportunity to visit the Porsche Experience Centre in Silverstone and drive the full Porsche vehicle range.

Location:

Porsche Cars GB Ltd and Porsche Retail Head Office is located conveniently by junction 12 of the M4, adjacent to a retail park, gym, and well-known fast-food restaurants. It is within walking distance of Theale's main line train station and a bus stop which operate regular services to Reading Town Centre.

Job Type:

Placement (10 Months+)

Job Roles:

Mechanical Engineering

Locations:

Reading

Porsche is committed to promote a culture that champions diversity and equal opportunities. Our strong family, compromising over 80 nationalities, embodies the values of freedom, respect and tolerance.

This score is based on honest feedback written by students who’ve worked at Porsche Cars Great Britain.