Regional Support Manager

Compass Group UK; Rochdale; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Compass Group UK is seeking a Regional Support Manager to lead teams across healthcare catering sites. This field-based role covers sites in Lancaster, Yorkshire, Darlington, Nottingham and surrounding areas, with travel across the M62 corridor.

You will drive operational excellence and coach managers to improve service quality and customer outcomes. The role requires strong leadership, stakeholder management and financial acumen to support contractual KPIs, safety and continuous improvement

Qualifications

• 2+ years' experience as Area/Operations/Regional Manager or similar in catering or food services.
• Proven ability to lead across multiple sites within a region.
• Strong leadership, coaching and stakeholder management skills.
• Commercial awareness and track record of client satisfaction.

Responsibilities

• Lead and develop teams across healthcare catering sites.
• Drive operational excellence, service quality and compliance.
• Build client relationships and achieve KPIs and SLAs.
• Coach managers to maximise engagement and performance.
• Support financial performance, cost control and planning.
• Promote continuous improvement, safety and customer service.

Skills

Leadership

Coaching

Stakeholder management

Financial acumen

Travel willingness

Team development

Job description

Regional Support Manager

Regional Role | Ideal Location: M62 Corridor (Huddersfield, Rochdale, Brighouse, Wakefield or surrounding areas)

£40k Per Annum & Company Vehicle

Lead Teams. Drive Excellence. Make a Difference.

Are you an experienced multi-site operations leader looking for your next challenge in healthcare catering?

We're seeking a proactive and people-focused Regional Support Manager to support and inspire teams across a diverse portfolio of healthcare sites. This is a field-based role covering locations across Lancaster, Yorkshire, Darlington, Nottingham and surrounding areas, with occasional travel further afield. Candidates will ideally be based along the M62 corridor, enabling efficient travel across the region.

What You'll Be Doing

• Supporting and developing teams across multiple healthcare catering sites.
• Driving operational excellence, service quality, and compliance.
• Building strong client relationships and ensuring contractual KPIs and SLAs are achieved.
• Coaching and developing managers to maximise team engagement and performance.
• Supporting financial performance, cost control, and business planning.
• Promoting a culture of continuous improvement, safety, and exceptional customer service.
• Deputising for the Regional Manager when required.

About You

• 2+ years' experience as an Area Manager, Operations Manager, Regional Support Manager, or similar role within catering, hospitality, or food services.
• Proven experience supporting multiple sites across a geographical region.
• Strong leadership, coaching, and stakeholder management skills.
• Commercial awareness and sound financial acumen.
• A track record of delivering high levels of client and customer satisfaction.
• Full UK driving licence and willingness to travel extensively.

Why Join Us?

This is an exciting opportunity to join a growing healthcare business where you'll make a genuine impact on operational performance, team development, and patient experience. You'll work with talented teams across the region, helping deliver outstanding service while developing your own leadership career.