Regional Soft Services Manager - South

Medirest Signature; United Kingdom; On-site; GBP 40,000 - 49,000; Full time

Job summary

A leading company is seeking a Regional Soft Services Manager to oversee Security and Cleaning operations in the South of the UK. This role involves managing service delivery, compliance, and fostering client relations across multiple sites, while ensuring high-quality service and operational excellence. The ideal candidate will have experience in area management and a strong track record in stakeholder engagement, with a commitment to service improvement and business growth.

Qualifications

• 2+ years of area management experience overseeing soft services.
• Experience managing multiple sites and in-house service delivery.
• Full UK driving licence.

Responsibilities

• Oversee contracts to ensure they meet budgets and performance targets.
• Maintain safety and regulatory standards.
• Build and maintain strong stakeholder relationships.

Skills

Stakeholder Management

Commercial Awareness

Client Satisfaction

Education

IOSH and/or NEBOSH accreditation

Job description

Regional Soft Services Manager - South
Up to £48,175 per annum (DOE) + Electric Company Car or Allowance
Location: South of the UK

We're looking for an experienced Regional Soft Services Manager to oversee Security and Cleaning operations for a national contract in the South. This is a key client-facing role, managing service delivery, compliance, and site teams across multiple locations.

Sites within your remit currently include Midlands, South East and East of the UK and therefore we are looking for someone ideally located in and around the Luton area.

What You'll Do:

• Financial Management - Overseeing contracts to ensure they meet budgets and performance targets.
• Quality & Compliance - Maintaining the highest safety and regulatory standards.
• Innovation & Growth - Identifying opportunities for service improvement and business expansion.
• Sales & Retention - Supporting bids, proposals, and business retention strategies.
• Client Relations - Building and maintaining strong stakeholder relationships.
• Service Excellence - Ensuring consistency and high-quality service delivery across all operations.

Who you are:

• 2+ years of area management experience overseeing soft services (must inc. security and cleaning)
• Experience managing multiple sites and in-house service delivery
• Strong stakeholder management skills, with a track record of client satisfaction.
• Commercial awareness and financial acumen.
• Experience in business growth and retention.
• Full UK driving licence.
• Non-Frontline SIA Licence (current or previously held).
• IOSH and/or NEBOSH accreditation (or working towards).

At 14forty, we're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.

For more information about careers at 14forty and our benefits please visit:Careers at 14forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!