Regional Soft Services Lead GLS

Gov Facility Services Ltd (GFSL); London; On-site; GBP 43,000 - 60,000; Full time

Job summary

Join Gov Facility Services Ltd (GFSL) as a Regional Soft Services Lead in Greater London, contributing to secure environments for both prisoners and staff. We're looking for a leader to manage soft service operations, ensuring safety and compliance while fostering a culture of inclusion and diversity across our teams.

Benefits

25 days holiday + Bank Holidays

Death in Service at 4x salary

Private GP consultations

Employee Assistance Programme

Access to retailer discounts

Qualifications

• Experience in TFM industry is essential.
• Demonstrable leadership skills required.
• Ability to manage diverse teams effectively.

Responsibilities

• Lead various soft services for the organization.
• Ensure a safe working environment.
• Coordinate with cross-functional teams to deliver quality services.

Skills

Leadership Skills

Communication Skills

Task Management

Team Management

Safe Working Practices

Job description

Job Role: Regional Soft Service Lead (Greater London South East)

Location: Greater London / Kent & Sussex

Salary: £43,000

We are seeking a dedicated Regional Soft Services Lead to join our team at GFSL. Join a team that is more than just colleagues – we work Monday to Friday as a supportive family, working together to create a safe and nurturing environment. Our operations and site-based functions rely on hundreds of support staff to ensure smooth and safe delivery of facilities maintenance, impacting prisoners, employees, visitors, and the wider community.

As a Regional Soft Services Lead, you will work alongside experienced colleagues in Payroll, Attract, Projects, Finance, Commercial & Supply Chain, and others, all dedicated to making a positive difference and providing a secure environment for all. If you wish to use your skills to create a better future, we encourage you to apply and join us in our mission to promote rehabilitation and positive change.

We are a Ministry of Justice business providing critical services to HMPPS, seeking a candidate with the following experience and skills:

1. TFM Industry Experience - Essential
2. Demonstrable Leadership Skills - Essential
3. Ability to work under pressure and prioritize tasks - Essential
4. Ability to organize, manage, and direct diverse teams - Essential
5. Practical application of safe working practices - Essential
6. Excellent communication skills – verbal and non-verbal - Essential
7. Strong leadership, management, and interpersonal skills - Essential

If this sounds like you, we would love to hear from you! Explore a varied and rewarding career at GFSL.

Benefits include:

• 25 days of holiday plus Bank Holidays
• Death in Service at 4x salary
• Access to private GP consultations
• Employee Assistance Programme offering counselling and support
• Financial reward mechanisms and retailer discounts

We focus on safety, inclusivity, and career development. GFSL is committed to diversity and creating a workplace where everyone feels valued and empowered.

Note: GFSL services will transfer to a private sector provider in Spring 2026 following a procurement process. Further details will be provided as the program unfolds.

We promote Pride in People, Doing the Right Thing, and being One Team.

GFSL is ISO 9001 Certified.

Virtual job fairs are available.

Please note: If you are not a passport holder of the country for the vacancy, you may need a work permit. For more information, check our Blog.

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Created on 02/06/2025 by TN, United Kingdom