Regional Soft Services Lead GLS

TN United Kingdom; London; On-site; GBP 43,000; Full time

Job summary

An established industry player is seeking a dedicated Regional Soft Services Lead to enhance facility management in the Greater London area. This role is pivotal in ensuring a secure environment for prisoners and staff alike, promoting rehabilitation and positive change in society. Join a supportive team that values inclusivity and career development, where your leadership skills will make a significant impact. With a focus on safety and community, this position offers a rewarding opportunity to contribute to meaningful change while enjoying generous benefits and a nurturing work environment.

Benefits

25 days holiday plus Bank Holidays

Private GP consultations

Employee Assistance Programme

Financial rewards

Retailer discounts

Qualifications

• Experience in the TFM industry is essential for this role.
• Strong leadership and management skills are crucial for success.

Responsibilities

• Lead diverse teams to ensure smooth delivery of facilities maintenance.
• Work collaboratively with various departments to promote positive change.

Skills

TFM Industry Experience

Demonstrable Leadership Skills

Ability to work under pressure

Ability to organize and manage teams

Practical application of safe working practices

Excellent communication skills

Strong leadership and interpersonal skills

Job description

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Job Role: Regional Soft Services Lead (Greater London South East)

Location: Greater London / Kent & Sussex

Salary: £43,000

We are seeking a dedicated Regional Soft Services Lead to join our team at GFSL. Join a team that is more than just colleagues – we work Monday to Friday as a supportive family, creating a safe and nurturing environment. Our operations and site-based functions rely on hundreds of people in corporate support to ensure smooth and safe delivery of facilities maintenance, impacting prisoners, employees, visitors, families, and the community.

As a Regional Soft Services Lead, you will work alongside experienced colleagues in Payroll, Attract, Projects, Finance, Supply Chain, and more, all committed to making a positive difference and providing a secure environment for all. If you want to use your skills to create a better future, we encourage you to apply and join us in our mission to promote rehabilitation and positive change.

We are a Ministry of Justice business providing critical services to HMPPS, seeking a candidate with the following:

1. TFM Industry Experience - Essential
2. Demonstrable Leadership Skills - Essential
3. Ability to work under pressure and prioritize tasks - Essential
4. Ability to organize, manage, and direct diverse teams - Essential
5. Practical application of safe working practices - Essential
6. Excellent verbal and non-verbal communication skills - Essential
7. Strong leadership, management, and interpersonal skills - Essential

If this sounds like you, we would love to hear from you! Explore a varied and rewarding career at GFSL. Joining us means helping ensure prisons are secure and safe, and supporting prisoners' reintegration into society.

Benefits include 25 days of holiday plus Bank Holidays, private GP consultations, an Employee Assistance Programme offering counseling and support, financial rewards, and retailer discounts. We focus on safety, inclusivity, and career development, providing opportunities to grow and make a difference.

Pride In People. We are passionate about diversity and creating an inclusive workplace where every employee's voice is heard and valued. We are committed to fairness, ongoing learning, and career progression for all.

Note: GFSL services will transfer to a private sector provider in Spring 2026 following a procurement process. More details will follow as the program unfolds.

Pride in People - Do the Right Thing - One Team

An ISO 9001 Certified Company