Regional Service Technician – Plymouth/Cornwall

Advocate Group; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Regional Service Technician in Plymouth, United Kingdom. This role involves installing, maintaining equipment, and ensuring outstanding customer service. The ideal candidate will have experience in a technical role, although drinks industry experience is preferred. The position offers a competitive salary, bonus, and company vehicle.

Benefits

Competitive salary

Bonus

Company vehicle

Qualifications

• Experience in a technical role is essential.
• Highly organized with good time management skills.
• Proactive problem-solving and root cause analysis skills.
• Excellent customer service and communication skills.

Responsibilities

• Conduct customer surveys on premises and identify solutions.
• Install new equipment at customer locations.
• Perform planned maintenance as per schedule.
• Build long-lasting customer relationships.
• Respond professionally to customer complaints and escalate if necessary.
• Follow safe systems of work and standard operating procedures.

Skills

Customer service skills

Problem-solving skills

Time management skills

Communication skills

Job description

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Client:

Advocate Group

Location:

Plymouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7b2b3673d94d

Job Views:

8

Posted:

12.08.2025

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Job Description:

Plymouth

Competitive Salary + Bonus + Company Vehicle

Do you want to work for a leading Soft Drinks Business with a market leading portfolio?

Are you experienced in a technical role with a passion for outstanding customer service?

The Advocate Group is exclusively partnering with a leading soft drinks business seeking a Regional Service Technician. You will play a key role in installing and maintaining equipment and representing the brand in Out Of Homes venues across the area.

Key responsibilities:

• Conduct customer surveys on premises and identify solutions
• Install new equipment at customer locations
• Perform planned maintenance as per schedule
• Build long-lasting customer relationships
• Respond professionally to customer complaints and escalate if necessary
• Follow safe systems of work and standard operating procedures

About you:

• Experience in a technical role is essential; experience in the drinks market is preferred but not required
• Highly organized with good time management skills
• Proactive problem-solving and root cause analysis skills
• Excellent customer service and communication skills

If this role matches your skills and interests, we would love to hear from you!

The Advocate Group is a leading recruitment firm specializing in the consumer products sector. For more information or to explore other opportunities, please contact us today.