Regional Service Manager (Marine)

Marine Resources Recruitment Ltd; Eastleigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in ship motion control systems seeks a Regional Service Manager to oversee technical service delivery across Europe. This role involves managing service operations, ensuring customer satisfaction, and leading a team of technicians. The ideal candidate will have marine industry experience and strong leadership abilities, with a focus on operational excellence and customer service.

Benefits

Competitive salary and benefits

Pension and life assurance

Generous holiday allowance

Opportunities for technical and management skill development

Qualifications

• 2–3+ years’ experience in a service or aftersales role ideally within the marine industry.
• Strong communicator with solid leadership skills.
• Technically capable – able to read engineering drawings and troubleshoot.

Responsibilities

• Be the go-to contact for all aftersales service and spare parts enquiries.
• Prepare accurate, profitable service quotations and coordinate service delivery.
• Lead scheduling and deployment of technicians across Europe.

Skills

Communication

Leadership

Operational detail

Customer focus

Project management

Job description

Regional Service Manager – Marine

We’re working on behalf of a world-leading designer and OEM of ship motion control systems, with cutting-edge technology used across the commercial shipping, naval, and luxury yacht markets worldwide. This is a fantastic opportunity for someone who is experienced and motivatedto take a lead role in driving technical service delivery and customer satisfaction across Europe.

Why this role?
You'll be joining a respected international brand at the forefront of maritime innovation, offering a technically interesting product line and a role with a high degree of autonomy and visibility. Working from the UK office, you’ll manage service operations across Europe—leading technicians, coordinating resources, and ensuring excellent customer support.

Key Responsibilities:

• Be the go-to contact for all aftersales service and spare parts enquiries, from initial quotes through to successful service delivery.
• Prepare accurate, profitable service quotations and coordinate parts, labour, and timelines.
• Lead the scheduling and deployment of technicians across multiple European locations.
• Monitor service delivery, optimise resource usage, and ensure health & safety compliance.
• Maintain technician skills matrices and support training initiatives.
• Oversee cost control, project profitability, and risk management relating to customer orders.

What We’re Looking For:

• 2–3+ years’ experience in a service or aftersales role ideally within the marine industry.
• A strong communicator with solid leadership skills and a keen eye for operational detail.
• Technically capable – able to read engineering drawings and troubleshoot from schematics and manuals.
• Highly organised, customer-focused, and commercially aware.
• Able to manage multiple projects with professionalism and urgency.

What’s on Offer:

• A chance to work with a globally respected engineering company.
• Competitive salary and benefits, including pension, life assurance, and generous holiday allowance.
• International exposure and leadership responsibility within a supportive, specialist team.
• Opportunity to develop both technical and management skills in a thriving marine sector.

for more information contact Suzie - [e-mail] Jo - [e-mail]


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