Regional Security Manager

DHL Group; Colnbrook; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Performance-related bonus schemes

Generous holiday entitlement

Company pension scheme

Life Assurance

Enhanced maternity pay

Employee assistance and wellbeing

Job summary

DHL Group is seeking a Regional Security Manager to provide strategic security leadership across a UK region. You will lead fraud investigations, run audits, and advise operational teams while working with customers and authorities.

A strong track record in investigative roles and regulatory environments is essential, with travel across the UK required. You will build relationships with management and stakeholders to prevent loss, manage Security Case Management Systems, and support DHL’s

Qualifications

• Experience working with civil and criminal law.
• Proven investigatory experience.
• Management experience in regulatory or enforcement environments.
• GCSE level or equivalent.
• Strong customer orientation and relationship-building skills.
• Good business acumen and cross-organisational collaboration.
• Experience in Express Parcels or Transport industry desirable.

Responsibilities

• Lead on fraud cases and investigations and coordinate actions across stakeholders.
• Undertake security compliance audits across the region.
• Investigate losses and implement countermeasures.
• Provide professional security guidance to operational teams.
• Support corporate customers with security-related advice.
• Develop relationships with management to prevent loss.
• Maintain updates in the Security Case Management System.
• Proactively reduce loss and assist in claims reduction.
• Attend meetings and promote security awareness.
• Support security objectives and adherence to policies.

Skills

Security leadership

Investigations

Audits

Stakeholder management

Fraud knowledge

Travel readiness

Education

GCSE level or equivalent

Tools

SCMS

Job description

DHL Express Uk: Regional Security Manager

Location: SDC

Grade: J

Are you an experienced security and investigations professional looking for your next challenge?

We are looking for a Regional Security Manager to provide security leadership across an assigned region of the DHL network.

This is a varied and influential role where you will act as a key point of contact for security matters, supporting our operations, customers and stakeholders while ensuring compliance with internal and external standards. You will build strong relationships across the DHL network, as well as with local and national law enforcement agencies and relevant government departments.

What will you be doing?

• Lead on fraud cases and investigations, initiating corrective actions and working with internal and external stakeholders to support effective resolution.
• Undertake and manage security compliance audits across your area of responsibility.
• Investigate company and customer losses, analysing incidents and implementing appropriate countermeasures.
• Provide professional security guidance, support and consultancy to operational teams and other business departments.
• Support allocated corporate customers with security-related advice.
• Develop strong relationships with operational management to help prevent loss and damage and ensure company procedures are maintained.
• Provide timely updates on investigations recorded through the Security Case Management Systems (SCMS).
• Work proactively to reduce loss or damage and support the reduction of claims against DHL.
• Attend relevant meetings, provide specialist advice and promote security awareness.
• Support the achievement of Security objectives and adherence to relevant guidelines, manuals, policies and procedures.

What are we looking for?

You will bring strong professional security knowledge, sound judgement and the ability to build trusted relationships while providing constructive challenge.

• Demonstrable experience of working with civil and criminal law.
• Proven experience working in an investigatory role.
• Management experience within a regulatory or enforcement environment.
• Education to GCSE level or equivalent.
• Strong customer orientation and relationship-building skills.
• Good business acumen and the ability to work effectively across organisational boundaries.
• Previous experience within the Express Parcels or Transport industry would be desirable.

IMPORTANT THINGS TO KNOW

• The role requires regular travel to business locations and customers throughout the UK, which may include overnight stays.
• You will participate in a 24-hour call-out rota for security incidents and may need to vary your working hours according to the demands of the position.
• You may be required to support Security colleagues in other areas of the UK as directed by the UK Security Director.
• Certain duties and procedures may require a Counter Terrorism Check (CTC).

What do we offer?

• Competitive salary and eligibility to participate in performance-related bonus schemes.
• Generous holiday entitlement, increasing with completed service.
• Company pension scheme with excellent contribution rates and Life Assurance.
• Enhanced maternity pay and generous company sick pay.
• A competitive package of voluntary benefits, including retail, entertainment and gym membership discounts, cash dental plans and discounted Health Assessments.
• Access to professional employee assistance and wellbeing programmes, including qualified mental health first aiders.
• Excellent training and development opportunities, with a strong focus on internal promotion.

Our Commitment to Inclusion We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

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