Regional Security & Front of House Officer

Samsic UK; Titchfield; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Uniform provided

Pension scheme

SIA licence support

Career development opportunities

Job summary

Samsic UK Security is seeking a Regional Security & Front of House Officer to support client sites in Newport. You will provide a professional front-of-house service, greet visitors, and maintain a visible security presence across multiple sites.

The role requires flexibility for 40 hours per week on a rota, including days, nights, weekends and bank holidays. SC clearance vetting may be required.

Qualifications

• A valid SIA Door Supervisor or Security Guarding Licence.
• Excellent verbal communication skills.
• Polite, approachable and professional manner.
• Strong customer service skills.
• Good attention to detail.
• Basic computer literacy.
• Good written English for reports and daily logs.
• Flexible approach to working hours and site coverage.
• Smart and professional appearance.
• Ability to remain calm and professional under pressure.
• Full 5-year checkable work history.

Responsibilities

• Provide meet-and-greet service to visitors, staff and contractors.
• Deliver excellent customer service at all times.
• Manage enquiries in a polite, calm and professional manner.
• Maintain a smart, alert security presence on site.
• Monitor and manage site systems within the security control base.
• Complete accurate reports and incident logs when required.

Skills

Verbal communication

Customer service

Attention to detail

Calm under pressure

Computer literacy

Job description

Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport. This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence. The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided. Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.

Working Pattern

You will be contracted to work 40 hours per week on a rota basis. Flexibility is required as shifts may include:

• Days, Nights and weekends 4 to 5 days a week.
• Bank Holidays
• Cover a site in Newport.
• overtime will be available.

Rota details and site coverage requirements will be discussed during the interview process.

Duties

As a Regional Security & Front of House Officer, your duties will include:

• Providing a professional meet-and-greet service to visitors, staff and contractors
• Delivering excellent customer service at all times
• Managing enquiries in a polite, calm and professional manner
• Maintaining a smart, alert and visible security presence
• Monitoring and managing site systems within the security control base
• Completing accurate reports and incident logs when requiredSupporting access control and visitor management procedures
• Acting as a professional ambassador for Samsic UK Security and the client
• Liaising effectively with the client, site teams and Contract Manager
• Following site procedures, assignment instructions and health and safety requirements

We are looking for someone who is professional, dependable and confident working in a customer-facing security role.

Requirements

• A valid SIA Door Supervisor or Security Guarding Licence
• Excellent verbal communication skills
• A polite, approachable and professional manner
• Strong customer service skills
• Good attention to detail
• Basic computer literacy
• Good written English for reports and daily logs
• A flexible approach to working hours and site coverage
• A smart and professional appearance
• The ability to remain calm and professional under pressure
• A full 5-year checkable work history

Essential Requirements

• Hold a current SIA Licence
• Have the right to work full time in the UK
• Be fluent in spoken and written English
• Be able to provide a full 5-year checkable history
• Be willing to complete SC Clearance vetting
• Be flexible to support multiple sites across the South Coast

Permanent full-time employment

Benefits

• Full site training
• Uniform provided
• SIA licence support
• Pension scheme
• Reward and recognition scheme
• Career development opportunities
• Apprenticeship scheme available
• Strong management support
• Opportunity to gain experience within a professional, secure client environment
• Pay rate is £13.21.