Regional Sales Executive - Full Time - Littlehampton Wave

Freedom Leisure; Rustington; Sur place; GBP 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Company pension

Cycle‑to‑work

Staff membership

Employee assistance

Financial advice

Annual leave

Staff discounts

Training & progression

Insurance & savings

Résumé du poste

Freedom Leisure is seeking a Regional Sales Executive to join our frontline team. You’ll be the first voice prospects hear, welcoming them warmly, understanding their needs, and promoting our memberships and services by phone.

This dynamic, target-driven role suits someone who loves helping people, builds rapport remotely, and thrives in a fast-paced sales environment. A friendly, proactive communicator with a customer-first mindset will excel here.

Qualifications

• Excellent communication skills and the ability to build rapport with customers.
• Strong active listening to understand customer needs and tailor solutions.
• Confident in speaking and handling objections professionally.
• Resilient and positive, even in rejection, with adaptable approach.

Responsabilités

• Proactively process new and existing memberships using the system and provide high-quality customer service.
• Handle memberships payments and upsell services where appropriate.
• Manage incoming and outgoing calls to maximise sales opportunities.
• Conduct outreach to promote Freedom Leisure's products and drive new business and member retention.

Connaissances

Excellent communication

Active listening

Confidence

Resilience

Adaptability

Persuasiveness

Time management

Integrity

Team player

Description du poste

Join the Energy at Freedom Leisure - Do Good Feel Good!

At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it's our people who make the difference.

As one of the UK's leading charitable leisure trusts, we're proud of our mission: Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We're all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you're passionate about helping others and love creating great experiences, you'll feel right at home with us.

You don't need to be an expert to get started—we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time

We're proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

This is your place, this is where you matter.

About The Role

We are looking for an enthusiastic, approachable, and customer-focused Regional Sales Executive to join our team. In this front-line role, you'll often be the first voice our prospects hear—connecting with them primarily over the phone to provide a warm welcome, understand their needs, and promote our range of memberships and services.

This is a dynamic, target-driven position ideal for someone who is passionate about helping people, confident in building rapport remotely, and thrives in a fast-paced sales environment. If you're motivated by results and love engaging with people, especially over the phone, we'd love to hear from you.

Main Duties

• Proactively process new and existing memberships using the computerised system, ensuring accuracy and a high standard of customer service
• Handle financial transactions efficiently, including payments for memberships, services with a strong focus on upselling where appropriate
• Manage incoming and outgoing calls in a professional manner, maximising every customer interaction as a sales opportunity
• Conduct targeted outreach and follow-up activities to promote Freedom Leisure's full range of products and services, driving new business and member retention

Hours

37 hours per week, Monday - Sunday (rota basis)

Requirements

• Excellent communication skills - Clearly conveys value and builds rapport with customers
• Strong active listening - Understands customer needs to offer tailored solutions
• Confidence - Speaks with assurance and handles objections professionally
• Resilience - Stays motivated and positive, even in the face of rejection
• Adaptability - Can think on their feet and adjust their approach based on the situation
• Persuasiveness - Able to influence decisions through compelling reasoning and enthusiasm
• Time management - Efficiently balances multiple leads, follow-ups and administrative tasks
• Integrity - Builds trust by being honest, ethical and customer-focused
• Team player - Works well with colleagues to support wider business goals

Desirable Skills & Experience

• Previous experience in a sales role in leisure, fitness or community service settings
• Goal-oriented mindset - Driven to meet and exceed sales targets

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing date: 16th October 2026

Salary: up to £24,718 per annum

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.