Regional Retail Manager-North

Company Shop Group; Washington; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company focused on sustainability and community impact seeks a passionate Regional Retail Manager for the North. In this field-based role, you'll lead multiple store operations while driving performance and inspiring teams. If you're proactive with a strong background in retail management, we invite you to join our innovative and supportive culture.

Benefits

Company Shop membership for you + 10 nominees

Free fruit Fridays

Subsidised canteen

Employee Assistance Programme - Grocery Aid

UK fuel card discount

Cycle 2 Work scheme

Costco membership

Death in service benefit

Contributory pension

Qualifications

• Proven experience managing multi-site retail operations.
• Strong leadership, coaching, and team development skills.
• Excellent communication and stakeholder management.

Responsibilities

• Lead, develop and support Store Managers across multiple sites.
• Drive store performance to meet or exceed KPIs and business goals.
• Ensure compliance with all legal, safety, and operational standards.

Skills

Leadership

Communication

Strategic Thinking

Problem-Solving

Team Development

Stakeholder Management

Job description

Regional Retail Manager - North (Field Based)

Full-Time, Permanent -40 Hours per Week Competitive Salary, Company Car + Excellent Benefits

About Company Shop Group

At Company Shop Group (CSG) - part of Biffa - we're the UK's leading redistributor of surplus food and household products. We take excess stock from the biggest retailers and manufacturers and turn it into something positive: affordable shopping for our members, support for communities, and a healthier planet.

We're growing, and we're on the lookout for a passionate and experienced Regional Manager to lead our Northern retail estate of superstores.

The Role

As Regional Manager - North, you'll take full ownership of the performance, compliance and development of stores across your region. You'll inspire and lead high-performing teams, deliver outstanding customer experience, and drive improvements that create real impact.

You'll report to the Head of Retail and be a key player in supporting retail growth, innovation and excellence across the business.

Key Responsibilities

• Lead, develop and support Store Managers across multiple sites
• Drive store performance to meet or exceed KPIs and business goals
• Ensure compliance with all legal, safety and operational standards
• Analyse store data and lead improvement planning
• Work closely with central functions (HR, L&D, Estates, Supply Chain)
• Build strong partnerships with external stakeholders (e.g., Ocado)
• Oversee audits, action plans, store standards and training completion
• Support new store openings, recruitment, and people development
• Lead by example with a member-first, people-focused approach
• Travel regularly within the UK, including overnight stays as required
  
  
  

Requirements

What We're Looking For

• Proven experience managing multi-site retail operations
• Strong leadership, coaching and team development skills
• Strategic thinker with commercial awareness and problem-solving ability
• Excellent communication and stakeholder management
• Passion for retail, sustainability, and social impact
• Flexible and proactive - happy to travel and adapt to business needs
  
  
  

Benefits

What You'll Get in Return

• Competitive salary (discussed on application)
• Company Shop membership for you + 10 nominees
• Great benefits including:
• Free fruit Fridays, subsidised canteen, free tea & coffee
• Employee Assistance Programme - Grocery Aid
• UK fuel card discount, Cycle 2 Work scheme, Costco membership
• Death in service benefit and contributory pension
• A values-led role with real purpose and community impact
• A supportive, collaborative and forward-thinking team culture
  
  
  

Location & Hours

• Field-based across the Northern Region covering Renfrew (Scotland), Bradford, Washington, Darlington, Grimsby, Middleton, St. Helen's and our Head office at Wentworth Barnsley
• 40 hours per week | Core hours: 8:00am-5:30pm
• Flexibility required to match store operating times (6am-11pm range)
• This role includes participation in an on-call rota and will require occasional weekend and out-of-hours work. Flexibility is essential to meet the needs of the team and ensure service continuity
  
  
  

Apply Today

If you're a passionate retail leader who's ready to make a difference — to people, the planet and performance — apply now and join a good business doing great things!