Regional Residential Manager: Lead & Elevate Teams

Hyperion Partners; Greater London; On-site; GBP 65,000 - 75,000; Full time

Job summary

Hyperion Partners is seeking a Residential Manager to oversee a South London portfolio on a permanent basis. You will lead a team of Property Managers, drive performance, and ensure regulatory compliance across sites.

You will collaborate with senior leadership to steer strategic operations, manage budgets, and deliver exceptional service to residents and clients. The role requires a commercially aware, proactive leader with strong people development skills.

Qualifications

• Minimum 5 years’ experience as a Senior Property Manager, Regional Manager or senior leader within residential block management.
• Proven experience managing large regional portfolios and leading high‑performing Property Management teams.
• Mentoring, coaching and developing staff, with a track record of internal progression.
• Strong technical knowledge of Building Safety legislation, Fire Safety Regulations, service charges and residential property management.

Responsibilities

• Lead, coach and develop an established team of Property Managers, supporting career progression through regular 1-2-1s, mentoring and performance management.
• Oversee a regional portfolio of residential developments, ensuring legal, contractual and regulatory compliance across all sites.
• Provide strategic direction and operational leadership, making informed decisions on complex property management, building safety and resident issues.
• Ensure all developments comply with the Building Safety Act, Fire Safety Regulations and wider health and safety legislation.
• Manage complex developments with multi-schedule service charges, major works programmes, heat networks and complex M&E systems.
• Oversee service charge budgets, financial performance, contractor management and commercial risk across the portfolio.
• Build and maintain strong relationships with clients, residents, contractors and internal stakeholders.
• Drive continuous improvement by reviewing operational processes, implementing efficiencies and ensuring KPI and service delivery targets are achieved.
• Support complaint resolution, risk management and governance while maintaining exceptional customer service standards.
• Work collaboratively with senior management to deliver business objectives and contribute to the future growth of the department.

Skills

MTPI qualification

Budget management

Stakeholder management

People development

Tools

QUBE MRI

Fixflo

Job description

Hyperion Partners is seeking a Residential Manager to oversee a South London portfolio on a permanent basis. You will lead a team of Property Managers, drive performance, and ensure regulatory compliance across sites.

You will collaborate with senior leadership to steer strategic operations, manage budgets, and deliver exceptional service to residents and clients. The role requires a commercially aware, proactive leader with strong people development skills.