Regional Relationship Manager

Medirest Signature; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm is seeking a highly motivated Regional Relationship Manager to lead a diverse team of Advisers. This role focuses on managing relationships with key stakeholders while ensuring the delivery of excellent advice and compliance with regulatory standards. The ideal candidate should have experience in relationship management within financial services, alongside strong leadership and coaching abilities. Competitive benefits include 28 days annual leave and a robust pension scheme.

Benefits

28 days annual leave

14% employer matching pension

Private medical insurance

Qualifications

• Proven experience in a Relationship Management role in financial services.
• Excellent leadership and coaching skills.
• Knowledge of industry standards and market trends.

Responsibilities

• Lead a diverse group of Advisers and ensure regulatory compliance.
• Monitor regional team performance and implement improvements.
• Provide mentorship and support for professional growth.

Skills

Relationship Management

Leadership

Problem-solving

Interpersonal Communication

Coaching

Analytical Skills

Education

CeMap & CeRER or equivalent

Job description

Job Title: Regional Relationship Manager

Contract Type: 12-month Fixed Term Contract

Location: Home / Remote

Travel: The role requires regular travel for face-to-face meetings with Advisers and other stakeholders.

Closing Date: 8th August 2025

Role Overview

We are seeking a highly motivated and experienced Regional Relationship Manager to join our team. This role is pivotal in leading a diverse group of Advisers, ensuring the delivery of high-quality advice, achievement of business targets, and adherence to regulatory standards. In this role, you will be responsible for managing and developing relationships with key stakeholders, driving business growth and ensuring regulatory requirements are met with exceptional customer service.

About the Role

• Responsible for the day-to-day relationship management and regulatory supervision of external suppliers to deliver advice for later life lending.
• Lead and manage a team of in-house Advisers and self-employed Advisers, fostering a positive and productive work environment.

• Monitor and evaluate regional team performance, implementing improvements and addressing any issues that arise.
• Oversee the day-to-day operations, ensuring that all team members are aligned with company objectives.
• Ensure that later-life lending advice is delivered in line with our policies, processes, and regulatory requirements.
• Provide guidance, support, and mentorship to the team, facilitating their professional growth and development.
• Coordinate and communicate effectively to ensure seamless collaboration.
• Work closely with the T&C Manager to ensure all aspects of the T&C Scheme are delivered effectively.

About You

• The Regional Relationship Manager must hold relevant qualifications in financial advice such as CeMap & CeRER (or equivalent).

• Proven experience in a Relationship Management role, within financial services, preferably managing both employed and self-employed Advisers.
• Excellent leadership, coaching, and people development skills.
• Knowledge of the financial services industry standards, products and market trends.
• Excellent problem-solving and analytical skills, with the ability to identify and capitalise on business opportunities.
• Strong interpersonal and communication skills, with the ability to network, build and maintain positive relationships.
• Ability to work independently and as part of a team, with a strong focus on achieving results.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our acquisition of Responsible Life (now trading as "Royal London Equity Release Advisers") Responsible Lending (which now trades as "Royal London Equity Release") in January 2024 gave us a great opportunity to broaden the solutions available to our customers to support them in retirement and build financial resilience.

Royal London Equity Release Advisers provides expert, whole of market advice to customers over the age of 55 who want to explore unlocking the value of their property to build financial resilience in later life. With a nationwide team of over 50 experienced advisers, we compare options from across the market to find the solution that is right for each individual customer.

Royal London Equity Release provides high quality Lifetime Mortgage products to customers helping homeowners to achieve their financial goals in later life. Customers can choose to make payments (e.g. to cover the interest) if they can afford to, or let it roll up until they die or go into long term care. Whatever happens, we guarantee that the loan will never be worth more than the home.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.