Regional Partner Manager

Dialpad; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Dialpad is seeking a Regional Partner Manager to recruit, onboard, and manage telecom partners, VARs, and consultants across the EMEA region. You will collaborate with Sales and Marketing to grow the channel pipeline and drive indirect revenue in your territory.

You will educate partners on our products, help scale partner programs, and work closely with the sales team to uncover opportunities and hit revenue targets.

Qualifications

• 3–5+ years of Channel Account Management experience onboarding channel partners for a software company in the enterprise software space.
• Experience recruiting partners, value-added resellers, and Master/Sub Agencies.
• Proven track record of meeting or exceeding sales quotas and pipeline goals.

Responsibilities

• You will be responsible for managing existing partners and recruiting/onboarding new regional partnerships to drive indirect sales in your territory.
• You will educate, train, and capture mindshare with our partners as a subject matter expert on our products.
• You will work with partners and sales teams to identify new business opportunities and achieve revenue goals.

Skills

Channel Account Management

Partner recruitment

Sales and pipeline

Training & enablement

Communication & presentation

Enterprise software

Strategic partnerships

Quota attainment

Negotiation

Education

3-5+ years Channel Account Management experience

Tools

CRM systems (e.g., Salesforce)

Job description

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform—powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

Our Regional Partner Manager will be responsible for recruiting, onboarding, and managing telecom partners, technology consultants, VARs, and TSDs focused on next‑generation business communications. You will work closely with Sales and Marketing to manage the regional channel pipeline and go‑to‑market activities that generate incremental revenue for Dialpad.

This position reports to our RVP, Partner Sales, EMEA.

You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and driving market conversation about Dialpad! The global sales team comprises Sales Development, Channel, Enablement, SMB, Mid‑Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communication problems felt by many around the world.

What you’ll do

• You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory.
• You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners.
• Our partner managers are instrumental in growing company revenue, so you’ll work closely with partners and our sales team to identify new business opportunities and achieve revenue goals.

Skills you’ll bring

• Goal‑oriented individuals who thrive in a fast‑paced, technology‑driven sales environment.
• A natural people person with excellent communication skills and the ability to influence your audience through presentations, training, and product demonstrations. The ideal candidate will possess the personal drive to deliver what needs to be done and a proven track record of exceeding sales quotas and pipeline goals.
• 3‑5+ years of Channel Account Management experience onboarding channel partners for a software company in the enterprise software space.
• Recent experience working for an emerging tech company.
• In‑depth knowledge and experience with recruiting partners, value‑added resellers, and Master/Sub Agencies.
• Has met and/or exceeded their own direct sales goals.
• Must show proven methodology to prospect and build a pipeline.
• Proven track record of sustained overperformance against sales quotas and pipeline goals.

Why Join Dialpad

• Work at the center of the AI transformation in business communications.
• Build and ship agentic AI products that are redefining how companies operate.
• Join a team where AI amplifies every employee’s impact.
• Competitive salary, comprehensive benefits, and real opportunities for growth.

Equal Opportunity

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting‑edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.