Regional Outreach & Engagement Coordinator Wales

The Back-Up Trust; Wales; Remote; GBP 28,000 - 32,000; Full time

Job summary

The Back Up Trust is seeking a Regional Outreach & Engagement Coordinator for Wales. The role is home-based in Wales with travel to the Spinal Cord Injury Centre at University Hospital Llandough and around the wider area, plus occasional visits to the Back Up office in Wandsworth, London.

As Regional Coordinator you will build relationships within your geographical area, provide peer support to newly injured people in clinical settings, facilitate wheelchair skills sessions, make referrals for

Responsibilities

• Build relationships within your geographical area and take ownership for activities in your region.
• Provide peer support to newly injured people in a clinical setting.
• Facilitate wheelchair skills sessions and make referrals for ongoing support.
• Support volunteers and fundraisers and demonstrate the impact of Back Up's services.

Job description

Regional Outreach & Engagement Coordinator Wales

Interview date: From w/c 5th October 2026

Location: Home-based in Wales, with travel to the Spinal Cord Injury Centre at University Hospital Llandough, and around the wider area. Occasional visits to the Back Up office in Wandsworth, London and the surrounding area.

About the role: Do you have lived experience of spinal cord injury? Are you passionate about making sure people get the support they need to transform their lives?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up's Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, hospitals - or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.

For full details please see our job description.

About us:

At Back Up, we have big ambitions. We launched our bold new strategy in April 2025 and together we'll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

As a 'Disability Confident' employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.