Regional Operations Manager - USDS

TN United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Regional Operations Manager in London to manage office operations, logistics, and employee experiences. The ideal candidate will have extensive experience in office management, strong communication skills, and a commitment to fostering a positive work environment. This full-time, office-based role requires a proactive individual who can drive initiatives and ensure compliance with safety regulations.

Qualifications

• 5+ years experience in Office Management with real estate and facilities management focus.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage office logistics, facilities, and vendor relationships.
• Lead efforts to foster a positive, high-performance culture.
• Ensure compliance with health and safety regulations.

Skills

Communication

Organizational Skills

Problem Solving

Job description

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Regional Operations Manager - USDS, London

Client: TikTok

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 18c9968cec1d

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

About the Team: The Enterprise Services Team is the face of TikTok USDS in the workplace, helping to deliver exceptional guest experiences that bring the TikTok brand to life. They serve as a daily resource to employees, clients, and business partners by effectively managing workplace needs and acting as enthusiastic brand ambassadors. The ideal candidate has a passion for creating best-in-class experiences and takes pride in creating a dynamic space to foster and nurture professional inspirations. This role reports to the Head of Enterprise Services and acts as a key point of contact for managing daily office operations in our London office, ensuring a seamless and efficient office experience. Responsibilities include providing support to teams, managing real estate, facility management, procurement, wellbeing, and employee experience, and ensuring the office operates effectively and efficiently.

Responsibilities:

1. Manage office logistics, facilities, and vendor relationships to ensure high performance and effective service delivery.
2. Establish and maintain operational budgets, working closely with finance.
3. Handle insurances, local permits, and business licenses, ensuring timely renewals.
4. Manage local purchasing, vendor RFPs, negotiations, and onboarding.
5. Manage internal communications to the London teams.
6. Support regional initiatives and organizational efficiencies.
7. Ensure compliance with health and safety regulations.
8. Project management of office enhancement projects.
9. Support other operational tasks as needed.

Culture & Employee Experience:

1. Foster a positive, high-performance culture aligned with organizational values.
2. Manage onboarding and meal programs.
3. Organize company events, team activities, and recognition programs.
4. Act as the main contact for Workplace Experience matters.

Health & Safety:

1. Protect health and safety of all in the office environment.
2. Ensure compliance with environmental health and safety policies.
3. Manage fire risk assessments, occupational health assessments, and emergency plans.
4. Train staff as Fire Wardens and First Aiders.
5. Manage incident reporting.

Minimum Qualifications:

• 5+ years in Office Management, with emphasis on real estate, facilities, purchasing, and operations.
• Self-starter with ownership, accountability, and ability to work independently.
• Strong organizational skills and attention to detail.
• Commitment to inclusivity and psychological safety.
• Problem-solving skills and ability to complete tasks within timeframes.
• Proactive communication and escalation skills.

Preferred Qualifications:

• Extensive experience in Office Management, real estate, facilities, and operations.
• Strong communication skills and experience in policy implementation.