Regional Operations Manager - Reading (Hiring Immediately)

JR United Kingdom; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading catering company is seeking a dedicated Area Catering Manager to enhance operations within Chartwells across the UK. This full-time position entails strategic planning, team leadership, and client relations, focusing on delivering high-quality catering services to educational institutions.

Benefits

Contributory pension scheme

Exclusive travel discounts

Free wellness and exercise classes

Electric vehicle charging points

Digital GP access for families

Qualifications

• Senior management experience leading operational teams.
• Contract catering background preferred.
• Experience with change programmes and commercial markets.

Responsibilities

• Implement growth strategies for business through account management.
• Support sales in developing competitive proposals.
• Ensure contract compliance and client satisfaction.

Skills

Leadership

Communication

Strategic Planning

Customer Satisfaction

Sales Support

Job description

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Client:

Compass Group

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Electric vehicle charging points
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

We're currently recruiting a dedicated Area Catering Manager to help ensure the smooth running of the operations in Chartwells on a full time basis, contracted to 40 hours per week.

As a Area Catering Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

• Mon to Fri - Days Only

Please note: This role is contracted to 45 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Plan and implement the strategy of growth & retention for new and existing business through leading the development of long-term account plans and a rolling lifecycle review process.
• Support the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts
• Deliver the profit for the region through leadership and support for teams within the various Schools.
• Review school contract performance, identify improvements, and ensure contract compliance to exceed client expectations.
• Identify the different customer requirements through analysing trends in their feedback and select the appropriate company offering to deliver customer satisfaction
• Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction
• Develop and maintain relationships with internal and external stakeholders, including strategic client relationships

Our ideal Area Manager will:

• Senior management experience leading and inspiring operational teams to deliver results
• Be from a contract catering background.
• Led the implementation of change programmes to deliver operational benefits
• Experience of working within brand guidelines to deliver results
• Experience in highly commercial and price-sensitive markets
• Excellent communication and presentation skills
• Managed senior-level third party relationships

About Us

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/1006/J70101/52729123/R/SU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!