Regional Operations Manager - Pumps & Power

GAP Group Ltd; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading equipment hire company in the UK is seeking a Regional Operations Manager to oversee the profitability and effectiveness of its Pump & Power depots. This role involves managing staff, ensuring customer satisfaction, and providing monthly KPI reports. The ideal candidate will have significant experience in the hire industry, exceptional leadership skills, and a strong understanding of customer success strategies. Join a company that promotes internal growth and offers competitive benefits.

Benefits

Competitive salary and bonus scheme

Company Car

Up to 25 days annual leave

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness programs

Qualifications

• Significant experience managing within the hire industry.
• Exceptional leadership skills to motivate teams.
• In-depth understanding of customer retention.

Responsibilities

• Maximise profitability of Pump & Power depots.
• Recruit and manage staff performance.
• Produce accurate monthly KPI reports.

Skills

Managing and driving profitability

Leadership skills

Customer success strategies

Communication skills

Problem-solving

Job description

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

The Regional Operations Manager will be responsible for maximising the profitability and effectiveness of the Pump & Power depots within the dedicated Region. This includes recruiting, monitoring and managing the performance of the staff. You will strive to ensure complete customer satisfaction by providing a consistent high quality of service, equipment, premises and people.

Managing the General Managers within the division, you will also be responsible for producing accurate monthly KPI reports, identifying any failings relating to depot operations and providing solutions for improvement.

This role will cover our Pumps North region so candidates must be prepared for frequent travel between Durham - Leeds - Lincoln - Warrington - Harthill and Elgin. We will consider candidates located anywhere across this region.

Successful candidates should demonstrate the following:

• Significant experience managing and driving profitability within the hire industry, ideally with a background in Pumps/Power/Water Treatment
• Exceptional leadership skills with the ability to motivate and develop teams
• In-depth understanding of customer success and retention strategies
• Excellent communication and organisational skills with a pragmatic approach to problem solving
• Driving License (essential)

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Company Car
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER