Regional Operations Manager (Central / North)

EnViva Complex Care; Nottingham; On-site; GBP 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a Regional Operations Manager to lead care teams in Nottingham. This pivotal role involves ensuring operational excellence, driving recruitment, and fostering strong client relationships. With a focus on delivering high-quality, client-centered care, you will be instrumental in shaping service delivery and driving business growth. The ideal candidate will have a strong leadership background in healthcare or social care, with a hands-on approach to problem-solving. Join a supportive and dynamic organization dedicated to making a meaningful impact in the lives of clients and carers alike.

Benefits

Comprehensive training and development opportunities

Annual leave – 25 days + bank holidays

Support for personal and professional development

Qualifications

• Strong leadership experience in a field-based operational role.
• Hands-on, solution-focused approach to operational challenges.

Responsibilities

• Lead and inspire regional care teams to ensure service excellence.
• Oversee recruitment, workforce planning, and operational efficiency.

Skills

Leadership

Problem-solving

Recruitment

Workforce Planning

Customer Engagement

Education

Background in healthcare

Experience in social care

Tools

Workforce Management Systems

Job description

Job Summary

This is an exciting opportunity to join Libertatem Healthcare Group as a Regional Operations Manager (Central / North) based in Nottingham. As a strategic thinker, people-focused leader, and operational powerhouse, you will be responsible for leading regional care teams, ensuring service excellence, and driving business growth. With a background in healthcare, social care, or domiciliary care, you will have the chance to make a meaningful impact in the lives of our clients and carers.

Main duties of the job

The Regional Operations Manager will be responsible for overseeing the delivery of exceptional care services across the central and northern regions. Key responsibilities include leading and inspiring regional care teams, ensuring operational efficiency and compliance, overseeing recruitment and workforce planning, building strong relationships with clients and stakeholders, and driving performance and growth. The successful candidate will have strong leadership experience, a hands-on approach to problem-solving, and a proven track record in driving recruitment, workforce planning, and service quality.

About Us

Libertatem Healthcare Group is a leading provider of high-quality care services, dedicated to delivering compassionate, client-centered care. With a strong focus on innovation, professional development, and a values-driven culture, Libertatem is committed to creating a supportive and engaging work environment for its team members.

Date posted: 24 March 2025

Pay scheme: Other

Salary: £55,000 to £60,000 a year

Contract: Permanent

Working pattern: Full-time

Reference number: 1262972044

Job locations: Libertatem Healthcare Group, Nottingham, NG2 3AQ

Job Description

About The Opportunity:

At Libertatem, we provide exceptional, high-quality care – and we need an outstanding Regional Operations Manager to make it happen. You’ll be at the forefront of our regional care delivery, leading Field Care Managers and working closely with Senior Nurse Managers to ensure care services run smoothly and to the highest standards. From team leadership and carer engagement to service quality, recruitment, and business growth, this role is all about making a meaningful impact where it matters most.

Your Key Responsibilities

• Leadership & People Management – Lead, inspire, and support regional care teams, driving engagement, retention, and professional growth.
• Operational Excellence – Ensure services are well-staffed, efficient, and compliant with CQC/CIW/RQIA regulations.
• Recruitment & Workforce Planning – Oversee regional hiring, ensure vacancies are filled efficiently, and support new care package mobilisations.
• Customer & Stakeholder Engagement – Build strong relationships with clients, families, and internal teams to ensure service excellence.
• Performance & Growth – Drive KPI success in carer retention, recruitment speed, package retention, and service expansion.
• Crisis Management & On-Call Support – Be a proactive problem-solver, ensuring smooth service delivery at all times.

The successful candidate will be able to demonstrate the following:

• Strong leadership experience in a field-based operational role
• Background in healthcare, social care, or domiciliary care (Complex Care, related regulations and CQC knowledge is a big plus!)
• A hands-on, solution-focused approach to operational challenges
• Proven ability to drive recruitment, workforce planning, and service quality
• Experience using workforce management systems (One Touch is a bonus!)

In Return We Are Offering:

• Salary up to £50,000 - £60,000 per annum.
• Comprehensive training and development opportunities
• Annual leave – 25 days + bank holidays
• The opportunity to work with skilled teams delivering compassionate, client-centred care.
• Support for personal and professional development in a dynamic, values-driven organisation.

Interested? Then APPLY now for immediate consideration.

All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV’s and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email [e-mail]

Why Join Us?

At Libertatem, we value our team members and strive to create a supportive and engaging work environment. As a Regional Operations Manager, you'll have the opportunity to make a real impact on the lives of our clients and carers, driving excellence in care delivery and contributing to our growth and success.

Person Specification

Qualifications Essential

• The successful candidate will have strong leadership experience in a field-based operational role, a background in healthcare, social care, or domiciliary care, and a hands-on, solution-focused approach to operational challenges. Experience in workforce management, recruitment, and service quality is also highly desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name: Enviva Complex Care

Address: Libertatem Healthcare Group, Nottingham, NG2 3AQ

Employer's website: https://sonderwell.co.uk/