Regional Operations Manager

Sodexo Group; West of England, Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Regional Operations Manager to drive performance and strengthen client relationships across London and surrounding areas, Bristol/South Gloucestershire, and the Midlands. The role entails managing teams, overseeing budgets, and ensuring operational excellence. Ideal candidates possess strong leadership, commercial acumen, and effective communication skills. Competitive salary plus comprehensive benefits provided.

Benefits

Unlimited online mental health support

Employee Assistance Programme

Health and wellbeing app

Discounts scheme

Retirement plan

Death in Service benefit

Learning and development opportunities

Cycle to Work scheme

Volunteering opportunities

Flexible work environment

Competitive compensation

Qualifications

• Proven experience in leadership and people management.
• Ability to lead and use initiative.
• Driven to achieve results and exceed expectations.

Responsibilities

• Own the commercial relationship with Clients.
• Accountable for commercial performance across all relevant sites.
• Monitor and measure performance of Operations Managers.

Skills

Presentation and negotiation skills

Commercial acumen

Professional communication skills

Relationship building

Organizational skills

Problem-solving abilities

Leadership

Results-driven

Innovative thinking

Education

Full, valid UK driving licence

Job description

Are you ready to take the next step in your operational career? We're excited to offer fouropportunities for the role of Regional Operations Manager across our key regions: London and surrounding areas, Bristol/South Gloucestershire, and the Midlands.

Inthis pivotal role, you'll lead and support a team of Operations Managers to deliver excellence across multiple sites—driving performance, strengthening client relationships, and ensuring commercial and compliance targets are met.Reporting directly to the Operations Director, you’ll play a critical part in shaping the success of your region while contributing to broader strategic goals.

This is a fantastic opportunity for internal candidates looking to grow their leadership impact, take on broader responsibilities, and be part of shaping the future of our operations.

What you’ll do:

• Own the commercial relationship with Clients, leading contract negotiations with a strategic focus on growth and retention.
• Accountable for the commercial performance across all relevant sites; managing the billing, invoicing, management accounts and budgets, driving labour, food and other cost control in conjunction with Finance
• Assign and manage budgets for the mobile workforce and agency workers.
• Create and own plans to ensure the region achieves operational and commercial targets.
• Act as an escalation point for Operations Managers with regards to any identified issues and risks in the business.
• Monitor and measure the performance of Operations Managers, ensure a high focus on employee safety and positive client relations. Conducting performance reviews as appropriate and in line with Company policy.
• Periodically review site action plans with the relevant Operations Manager to ensure delivery of change or improvement.

What we’re looking for:

• Proven presentation and negotiation skills in both sales and client facing environments
• Strong commercial acumen and financial management in a multi-site operational context
• Professional written and verbal communication skills, with the ability to adapt style to either internal or external audience
• Ability to establish and maintain effective relationships with all key stakeholders
• Organised and efficient ways of working
• Identify and provide effective solutions to issues and challenges
• Ability to lead and use initiative
• Driven to achieve results and exceed expectations
• Innovation and forward thinking
• Proven experience in leadership and people management
• Owns a full, valid UK driving licence

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)

Salary Competitive + Excellent benefits package

Frequency Annual

Job Reference SDX/TP/736016/146014

Contract Type Permanent – Full Time

Closing Date 14 August, 2025

Job Category Operations

Business Unit UK Schools

Location London and surrounding areas, Bristol/South Gloucestershire and Midlands, United Kingdom

No. of positions 4 One south (London and surrounding areas), 1 Bristol/south Glouc, 1 Midlands