Regional Operations Manager

Selwood; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading rental company is seeking a Regional Operations Manager to oversee multiple branches in the South East and Midlands. The role involves leading a high-performing team, ensuring compliance with safety regulations, and driving operational growth. Ideal candidates will possess strong leadership skills, a commitment to customer service, and the ability to motivate teams. Competitive benefits include a company car, performance bonuses, and private medical insurance.

Benefits

Competitive salary

Company car or car allowance

Annual and quarterly bonus schemes

Medicash medical expenses scheme

Partner-level Bupa Private Medical Insurance

Pension scheme

28 days holiday plus 8 bank holidays

Incremental annual leave increases

Life insurance

Personal development support

Employee assistance program

Shopping discounts

Qualifications

• Proven success in managing teams and demonstrating leadership.
• Excellent communication and interpersonal skills.
• Experience in leading operational growth and ensuring high-quality customer service.
• Ability to motivate teams and raise standards.
• Willingness to travel within the territory and UK-wide as needed.

Responsibilities

• Lead and promote a Health & Safety culture.
• Provide strong leadership and develop a high-performing team.
• Maximize sales and profitability, enhancing customer experience.
• Review performance regularly with managers and teams.
• Ensure full compliance with company policies and legislation.

Skills

Leadership

Team management

Interpersonal skills

Operational growth

Health & Safety compliance

Microsoft Office proficiency

Job description

Social network you want to login/join with:

About The Role

Due to internal promotion, we are currently looking for a Regional Operations Manager to join us. This role will be responsible for four to five of our Selwood Pump Rental branches in the South East and Midlands, ideally based in the Bedford or London (Dartford) area. The Regional Operations Manager will play a key role in the growth of Selwood Pump Rental throughout their region, ensuring branches meet or exceed their plans and objectives, and leading continued growth in their area.

You will need a strong background in both people and operational management, able to lead by example, demonstrate effective behaviors, provide clear direction, promote team spirit, and deliver outstanding service quality.

Due to the nature of the role, frequent travel to branches within the region and to our Head Office in Chandlers Ford will be required, including occasional overnight stays.

Responsibilities of this role:

• Lead and promote a Health & Safety culture, ensuring good practices are standard and compliance is maintained.
• Provide strong leadership and develop a high-performing team committed to excellence.
• Drive growth to maximize sales and profitability, and enhance customer experience strategies.
• Set clear objectives aligned with operational efficiency and continuous improvement.
• Review performance regularly with Branch/Hire Managers and Foremen using KPIs.
• Ensure full compliance with company policies, quality assurance, and health and safety legislation.
• Drive standards and quality across the region.
• Collaborate with local sales teams, solutions, and central departments.
• Maximize the return from hire fleet assets through effective review and utilization of equipment and transport.
• Secure company assets within your area, controlling expenditure and conducting audits.
• Provide relevant data when required.
• Ensure the team has the necessary skills and engagement to deliver objectives.
• Encourage staff development through training, coaching, and honest feedback.
• Handle employee relations following company procedures.
• Establish and maintain relationships with other Operational Managers and key stakeholders.

Qualifications & Experience:

• Proven success in managing teams, demonstrating leadership, coaching, motivating, and engaging staff.
• Excellent communication and interpersonal skills, with the ability to listen and provide constructive feedback.
• Experience in leading operational growth, maximizing sales and profitability, and ensuring high-quality customer service.
• Experience in fostering a Health & Safety culture and ensuring compliance.
• Ability to motivate teams and raise standards.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Willingness and ability to travel within the territory and UK-wide as needed.
• Experience in Water or Hire industries is advantageous.

What we can offer you

We support work-life balance with a comprehensive benefits package:

• Competitive salary
• Company car or car allowance
• Eligible for annual and quarterly bonus schemes
• Medicash medical expenses scheme, including 24/7 online GP services and gym discounts
• Partner-level Bupa Private Medical Insurance
• Pension scheme with contributions based on total earnings
• 28 days holiday plus 8 bank holidays, with holiday trading options
• Incremental annual leave increases with long service
• 4x annual salary life insurance (DIS)
• Support for personal development and training
• Employee assistance program and mental health first aiders
• Discounts and vouchers for shopping, holidays, and more
• Employee referral scheme