Regional Operations Manager

Rise Technical Recruitment; Thornaby-on-Tees; On-site; GBP 53,000; Full time

Job summary

A leading recruitment firm is seeking a Regional Operations Manager based in Teeside. This role involves shaping workforce development and managing a team of account managers to strengthen employer relationships in the engineering and construction sectors. The ideal candidate will have proven experience in account management, team leadership, and commercial thinking. Join a respected organisation focused on skills delivery and impact.

Benefits

Generous pension

Flexible working

Health & wellbeing benefits

Career progression

Car allowance

Qualifications

• Proven experience in account management or stakeholder engagement roles.
• Track record of delivering on key accounts and partnerships.
• Strong commercial acumen with a strategic mindset.

Responsibilities

• Lead a regional account management team to deliver employer engagement plans.
• Mentor and performance manage a team to drive high-performance outcomes.
• Manage regional budgets and ensure efficient use of funds.

Skills

Stakeholder engagement

Team leadership

Commercial thinking

Account management

Communication skills

Negotiation skills

Organisational skills

Job description

Overview

Regional Operations Manager – Teeside

Up to 53,000 + 7,965 Car Allowance + Generous Pension + 25-30 Days Holiday + Flexible Working + Health & Wellbeing Benefits + Career Progression

Are you an experienced operations or account manager with a strong background in stakeholder engagement, team leadership, and commercial thinking? Do you want to play a key role in shaping workforce development across Northern England, leading a team of account managers, managing major employer relationships, and delivering high-impact skills programmes? This is a fantastic opportunity to join a respected, government-backed organisation focused on developing a skilled, future-ready workforce for the UK's engineering and construction sectors. Supporting major infrastructure projects and industry transformation, they fund and manage skills programmes to meet current and future demand across technical, craft, and professional roles.

In this role, you will lead the North Region Operations Team, driving a high-performance culture, mentoring and coaching your team to deliver outstanding results. You will manage key employer accounts, lead strategic relationships, and ensure training and workforce development programmes are delivered effectively. You\'ll work closely with training providers, industry bodies, and major employers across the region to address workforce challenges.

This is an ideal role for someone with a proven track record in account management, people leadership, and stakeholder engagement, who also brings strong commercial acumen and some exposure to business development. If you thrive in a fast-paced, collaborative, and purpose-led environment and you\'re passionate about skills, people, and progress this role offers real scope to make an impact.

The Role

• Lead a regional account management team to deliver employer engagement plans and training programmes
• Mentor, coach, and performance manage a team to drive high-performance outcomes
• Support the design and delivery of upskilling, reskilling, and new entrant initiatives
• Manage regional budgets and ensure efficient use of funds for maximum stakeholder value
• Build and grow strong partnerships with employers, providers, and industry stakeholders
• Represent the organisation across the Northern region, supporting major infrastructure and workforce development projects
• Collaborate with wider national teams and contribute to the delivery of strategic skills programmes
• Deliver outcomes aligned with government-backed workforce development priorities and funding frameworks

The Person

• Proven experience in account management, stakeholder engagement, or relationship/business management roles
• Candidates need to live in or close to the Teeside area
• Track record of delivering on key accounts and partnerships
• Line management and team leadership experience able to coach, mentor, and develop a high-performing team
• Exposure to business development and an ability to spot and act on opportunities
• Strong commercial acumen with a strategic mindset
• Strong communication, negotiation, and organisational skills
• Comfortable managing complex projects and navigating strategic or regulated environments
• Knowledge of training and competence systems
• Confident working with senior stakeholders and representing the organisation at regional level
• Understanding of government-funded skills and training programmes (desirable)
• Experience within the engineering, construction, or training/education sectors is advantageous but not essential