Regional Operations Manager

Accomplish Group; Kidderminster; Hybrid; GBP 56,000; Full time

Job summary

A care organization is seeking a Regional Operations Manager in Kidderminster to oversee multiple residential sites. The role focuses on delivering high-quality care and achieving operational efficiency. Candidates should have multi-site management experience, a strong understanding of compliance, and possess effective leadership skills. This position offers a competitive salary of £56,000, car allowance, hybrid working, and various perks that support employee well-being and progression.

Benefits

Annual leave - 32 days

Car allowance - £3,600

21% annual bonus

Ongoing training and development

Pension scheme

Life insurance

Qualifications

• Experience in a Registered Manager role.
• Evidence of delivering high-quality services.
• Strong understanding of policies and procedures.
• Professional qualification equivalent to degree level.

Responsibilities

• Lead a team of registered managers for quality care delivery.
• Ensure compliance and monitoring of multi-site operations.
• Develop partnerships with external agencies and stakeholders.
• Achieve commercial profitability through service delivery.

Skills

Multi-site management

Business acumen

Team leadership

Compliance knowledge

Communication skills

Organizational skills

Experience with adults displaying challenging behaviors

Education

QCF Level 5 in Social Care Management or equivalent

Job description

Overview

Regional Operations Manager: Adult Care Complex Needs

Residential care

Salary: £56,000

Benefits: Car allowance £3,600 per annum

Bonus: 21% Annual Bonus

Hybrid working: A blend of travel and working from home

An exciting opportunity has arisen to join the England Division of Accomplish as Regional Manager. This is a key role in the business, you will be leading a team of registered managers to deliver high quality care and strong performance while making a difference to the lives of some of the most vulnerable people and positively embracing “our values”.

The Regional Manager will have direct accountability for multiple Residential sites across Worcester, Shropshire and the West Midlands to ensure delivery of the best possible outcomes for the people they support. The candidate will do this through effective operational management focusing on ensuring high quality services are delivered and also provide commercial profitability for both the existing business and through new business growth opportunities. You will also create, develop and sustain partnership working relationships with the commissioning authorities and other external agencies, as well as with families and advocates.

To Succeed In This Role, You Will Have

• Experience and evidence of competence in a Registered Manager role and experience of multi-site management
• Total understanding and commitment to our values, standards, policies, procedures, processes, and practices
• Evidence of delivering high quality services
• Strong business acumen, commercial awareness and financial management
• Total understanding of compliance requirements and internal controls
• Passionate, driven and be able to provide evidence of successfully leading and developing teams
• Build and manage internal and external stakeholder / customer relationships
• Able to deliver above budget performance, whilst maintaining high quality standards of care and outcomes for the people we support
• Demonstrate a high level of professionalism and communication skills
• Highly organised with the ability to work autonomously and adapt to changing priorities
• Have a strong background in working with adults who display behaviours that may challenge and a knowledge/evidence of supporting people (with learning disabilities, autism, mental health needs and ABI).
• Professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management) or working towards this
• Due to the nature of this post, a full UK driving licence is essential as is a willingness to travel across the geographical region or elsewhere as required

Why be a part of Keys Group?

• Salary - up to £56,000 per annum
• Car Allowance - £3,600 per annum paid monthly
• Bonus Scheme - Earn 21% of your salary
• Paid Mileage
• Annual Leave - 32 Days annual leave, inclusive of bank holidays
• Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
• Free Parking and Meals – Our Residential services really are a home from home. Park outside the door and join in with meals with both staff and residents
• DBS Check – we cover the cost of your DBS check and subsequent renewals
• Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
• Pension Scheme – start growing that pot for a healthy and happy retirement
• Life Insurance
• Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
• Staff Referral Scheme – Refer a friend to join Keys Group and split a £500 referral bonus between you
• EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
• Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch,

For more information please reach out to [e-mail]

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