Regional Operations Manager

Trinity Homecare Ltd; Greater London; On-site; GBP 50,000 - 55,000; Full time

Job description

Regional Operations Manager (Regulated Care)
Location: South England
Full-time Senior Leadership Role
GBP50-GBP55k

Lead, Inspire, and Drive Excellence in Homecare

Trinity Homecare is the leading private pay homecare provider in the South of England. We are committed to delivering exceptional, client-centred care through our introductory, visiting, and live-in care services. As we continue to grow, we are seeking an outstanding Regional Operations Manager to lead our regulated care services and drive operational success.

Why This Role Matters

This isn't just a management role - it's a strategic leadership position within our organisation. You will hold CQC registration for the Live-in Care (LIC) service within your region while managing Visiting Care (VC) services, ensuring compliance, operational efficiency, and service excellence. Your leadership will directly impact client satisfaction, workforce engagement, and business growth.

What You'll Be Doing

1. Leading & Inspiring - Motivate and develop high-performing teams, ensuring exceptional care delivery.
2. Operational Excellence - Oversee care operations, manage resources effectively, and drive efficiency.
3. Client-Centric Focus - Build strong client relationships, ensuring satisfaction and rapid resolution of concerns.
4. Strategic Growth - Collaborate with Sales, Marketing, and Finance to expand our services and market presence.
5. Regulatory & Compliance Leadership - Ensure full compliance with CQC regulations and internal policies, maintaining high service standards.

What You Bring to the Table

1. Proven leadership experience in health & social care, homecare, or regulated care management.
2. Strong commercial acumen, with a track record of operational success and business growth.
3. Expertise in CQC regulations and best practices in care service delivery.
4. Exceptional communication and leadership skills, capable of engaging at Exec/Board level.

Why Join Trinity Homecare?

1. Purpose-Driven - Make a meaningful difference in people's lives.
2. Career Growth - A senior leadership role with strategic influence and progression opportunities.
3. Innovative Culture - Be part of a forward-thinking company leading the future of homecare.

Are you ready to take on this career-defining opportunity? Apply today and be part of something truly exceptional.

About us

At Trinity Homecare, we believe in fostering a sense of belonging. We create a community where everyone feels welcome, valued, and understood. Trust is at the heart of everything we do.

We cultivate a culture where trust is a lived experience, creating strong bonds within our team and with those we serve. We respect our colleagues' needs as much as our clients, making sure every voice is heard and everyone is treated equally. And we don't settle for the status quo - we strive to be better every day, fostering a culture of continuous improvement.

At Trinity Homecare, empathy, compassion, and common sense are qualities we value. If you want to make a real difference to people's lives, being a Trinity Carer could be your job of a lifetime. Come and be part of something truly special at Trinity Homecare. Together, let's make a difference.