Regional Operations Manager

Whitbread; England; On-site; GBP 69,000 - 82,000; Full time

Job summary

A leading hospitality company is seeking a Regional Operations Manager to oversee 15 Premier Inn hotels across Northern Ireland and Ireland. This role requires exceptional leadership skills and multi-site management experience. The ideal candidate will focus on operational excellence and guest experience while driving sales and achieving KPIs. A competitive salary of up to £82,000, with additional benefits, is offered.

Benefits

Company car/allowance

BUPA healthcare

Matched pension contribution up to 10%

Performance bonus

Exclusive employee discounts

Flexible working policy

Qualifications

• Proven multi-site management experience (ideally 10+ sites) in a customer-focused environment.
• Strong business acumen and ability to make tough decisions.
• Natural leadership and motivational skills.

Responsibilities

• Uphold customer service and brand standards across sites.
• Drive sales and achieve business KPI targets.
• Lead and manage multi-site operations.

Skills

Multi-site management experience

Business acumen

Leadership

Adaptability

Job description

Overview

We are currently recruiting a Regional Operations Manager who will lead 15 Premier Inn hotels across Northern Ireland and Ireland, including Belfast, Dublin and the Isle of Man, with additional new openings in the pipeline. Our Regional Operations Managers play a key role in spotting talent, developing people and leading teams to do what they love most – making our guests happy.

Salary up to £82,000 per annum plus benefits.

Responsibilities

• Uphold high levels of customer service and brand standards across all sites within the region.
• Drive sales and achieve business KPI targets to support growth and the company’s agenda.
• Be visibly present across site locations and empower site managers to deliver exceptional service.
• Create and sustain a culture of high performance and engagement to attract, develop and reward top talent.
• Lead and manage multi-site operations with a focus on operational excellence, guest experience, and profitability.

Requirements / Experience

• Proven multi-site management experience (ideally 10+ sites) with large teams, in a customer-focused environment.
• Strong business acumen, with the ability to make tough decisions and optimise opportunities for Whitbread.
• Natural leadership and motivational skills, capable of building positive relationships across the business and sharing best practice.
• Adaptable to change and resilient in a fast-paced environment.

What’s in it for me?

• Competitive salary and a benefits package including company car/allowance, BUPA healthcare, and matched pension contribution up to 10%.
• Industry-leading performance bonus, company share save scheme, and exclusive employee discounts across our hotel and restaurant estate.
• Additional discounts with retail/leisure outlets and family-friendly benefits with a genuine flexible working policy.

We are a diverse and inclusive workplace, committed to creating an environment where everyone can bring their authentic self to work each day.