Regional Operations Manager

Sodexo; Doncaster; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading service management company is seeking a Regional Operations Manager in South Yorkshire. This role involves overseeing operational service delivery, managing financial accounts, and leading a high-performing team. Ideal candidates should have proven operational management experience, strong people skills, and the ability to interpret financial information. The position offers a salary of £28,000-£30,000 with additional benefits, including mental health support and a financial retirement plan.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information.
• Self-motivated and able to manage multiple priorities.

Responsibilities

• Lead, develop, and motivate the onsite team.
• Manage the regional P&L account and financial performance.
• Act as the operational interface between clients and senior management.
• Drive continuous improvement and operational excellence.

Skills

Operational management

People management

Financial interpretation

Excellent communication

Proficiency in Microsoft Office

Job description

Are you a dynamic leader with a passion for operational excellence and people management? We are looking for a Regional Operations Manager to take full accountability for day-to-day management, coordination, and control of all contract activities within the designated region. You will play a pivotal role in ensuring our clients receive exceptional service while driving profitability, operational efficiency, and team performance.

Key Responsibilities:

• Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
• Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
• Manage the regional P&L account, maximise profitability, and ensure effective cost control.
• Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
• Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
• Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards.
• Support business development and account strategy, identifying opportunities for growth and additional services.
• Implement Sodexo's mission, values, and strategies to uphold brand integrity and service excellence.

Requirements:

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information to drive decisions.
• Excellent communication, interpersonal, and numerical skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Self-motivated, able to manage multiple priorities and work independently.

Desirable:

• IOSH Managing Safely qualification.
• Experience managing conflicting expectations of clients and consumers within a single business area.

Working Conditions:

• 40 hours per week
• Monday to Friday - full flexibility to cover weekends and out of hours when required.
• Covering the South Yorkshire Region areas such as - Sheffield, Doncaster, Halifax, Bradford, Dewsbury, and Scunthorpe

Offer:

• £28,000-£30,000 per annum
• Sodexo rewards and benefits, including:
• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day