Regional Operations Manager

Freightliner Group Ltd; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics operator in the UK seeks a Rail Operations Manager to oversee safety practices and team performance. This role involves leading personnel, ensuring regulatory compliance, and developing training programs. Applicants should have extensive experience in railway operations and team management, with a focus on safety and operational efficiency. The position requires an on-call commitment and leadership skills.

Qualifications

• Strong background in rail operations and safety standards.
• Experience managing teams and ensuring compliance.
• Ability to develop training programs for staff.

Responsibilities

• Lead a team to maintain safety and operational standards.
• Develop and implement training for drivers.
• Ensure compliance with regulatory requirements.

Skills

Leadership

Safety compliance

Communication

Team management

Education

Railway Operations Certification

Health and Safety Training

Job description

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.Freightliner Group Ltd is a railroad, terminals, and road business with operations across the UK, Poland, the Netherlands and Germany. Freightliner Group Ltd is a leader in the UK transport market, operating rail services to support inbound container traffic from global markets, as well as domestic containerised traffic and bulk rail movements to support infrastructure developments such as HS2.**Purpose of Job**Reporting to the Head of Operations, you will lead a team of Managers who are responsible for maintaining and improving the competence of drivers. You will contribute to the achievement of day-to-day UK rail operations, and be responsible for the development and provision of a suitably trained, equipped and assessed rail operations team, in order to meet on-going business requirements.***The role requires an on-call commitment.*****Main duties and responsibilities****Safety*** You are expected to be a role model for safety by your own compliance to standards and safety requirements;* You are responsible for the occupational health and safety of employees in your areas of responsibility, which includes all locations where your Managers and operational staff visit;* You are responsible for delivery and implementation of any cascaded safety plan objectives;* Ensure all your staff receive adequate health and safety training;* Develop a positive safety culture within your area of responsibility, which is supported by robust safety processes in accordance with company, industry standards and legislation;* Ensure that all operations staff within your areas of responsibility are trained in emergency procedures for major incident/a accident management;* Ensure that any operating or occupational accidents and incidents involving employees in your reporting line are properly recorded and investigated to a productive conclusion;* Ensure that safety arrangements are adhered to and protect the health and safety of employees, other rail users, and the public;* Compliance with your duty to take care of your own health and safety and that of others who may be affected by yours/ their own actions at work.**People*** Guide, and support your team through leadership, motivation, teamwork and co-operation;* Ensure that your Production Managers/Operational Support Managers are developed through coaching and any necessary interventions in order to ensure that they develop our drivers, where they are employed, to the highest standards of competence and commitment;* Establish annual priorities with your team and align them to your Head of Operations priorities where appropriate;* Develop and maintain effective communication channels to ensure your team has the correct information in order to deliver to standards expected;* Act on any locally identified trends/ hot spots within your areas of responsibility e.g. SPADs/ absenteeism/ etc. and influence resolution accordingly;* Ensure that all staff welfare issues are dealt with to conclusion in accordance with appropriate polices and standards**Compliance and Standards*** Deliver the highest standards in connection with the company driver assessment process and in line with business requirements at all times;* Manage and where possible, exceed company requirements for competency assessment for our drivers;* Ensure that you provide support to your Production Managers and provide the opportunity for driver skills and knowledge of operational working to be continuously developed and improved;* Ensure that your Production Managers deliver staff assessments in line with timescales and that the competence assessment paperwork is completed correctly and acted upon as and when required;* Liaise closely with your Head of Operations on any requirements as necessary;* Ensure that all rosters (base/ otherwise) are negotiated in line with respective collective agreements that are in place within the business, and best industry practice;* Take proactive steps to retain train driving competences and compliance with appropriate internal and external “Group” standards in order to carry out this role.**Performance*** To ensure the effective delivery of resources to deploy drivers to meet the train plan, within allocated budget and within performance and safety standards;* Develop initiatives across your areas of responsibility that result in processes being put in place to reduce impact minutes, through TOPS/ TRUST, mitigate loco failures and reductions;* Actively manage, through the drivers, effective and timely train performance working in unison with other members of staff to a common aim of minimising late running/ delays;* Ensure that the manpower plan/ budget within your area of responsibility is managed proactively, and that staff numbers and overtime is managed to budgeted/ authorised levels;* Consult with recognised unions at local level on matters that are relevant to business efficiency, and the resolution of employment and health and safety issues, as required.**Specific role related activities*** Implement all Company Safety Policies, ensuring the cascade all critical Safety Information to your staff;* Contribute to the development and maintenance of a route knowledge strategy for each of the depots within your areas of responsibility, which meets the current needs of the business and prepares for future growth;* Ensure that you team investigate all accidents / incidents in accordance with agreed timescales;* Provide direction, leadership and strategic governance all locations and staff within your area of responsibility;* Exercise financial controls for your areas and ensure budgetary targets are met, and operate within DFA limits at all times;* Where required, carry out formal/ informal disciplines in accordance with relevant policies, procedures and agreements;* Maximize cross depot coverage, ensuring every train is fully resourced and rosters are underpinned with in-built resilience e.g. to cover short/ long term absence;* Ensure that there are development plans in place for staff where required, ensuring any promotional potential is harnessed for the benefit of the individual and the company;* Monitor and manage the competence of all drivers highlighting, and ensuring practical steps are taken to address areas of weakness;* Ensure that all driver assessments and medicals are completed in accordance with the Train Crew Manual, Railway Standards and that accurate records are maintained within your areas of responsibility, with systems are in place to flag up and address concerns;* Ensure monthly out of hour visits and Level 1 audits are undertaken on time;* Continuously improve and review measures to encourage high levels of staff attendance at work via the effective use of the Managing for Attendance policy;* Ensure all Managers, Instructors and Mentor Drivers are trained, briefed and equipped to undertake all tasks associated with their roles;* Liaise with HR in the requirements by location for each Trainee Train Driver intake, and ensure that locations are progressing trainees in accordance with the appropriate programme timescales;* Develop / direct Route Learning Strategies for each depot to ensure existing and future train plan challenges can be met, including major engineering blockades;* Ensure all Risk Assessments / Local Working Instructions are up